Practice Support Specialist

5 days ago

🔔 Pennsylvania – Remote

Although this job is listed in Pennsylvania, this company may be open to hiring remote in other states.

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

🦅 H1B Visa Sponsor

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Lehigh Valley Health Network

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Lehigh Valley Health Network is a comprehensive healthcare system that is now part of Jefferson Health, one of the top 15 not-for-profit health systems in the United States. It offers a wide range of medical services, including primary care, urgent care, and specialized institutes like the Lehigh Valley Topper Cancer Institute and the Lehigh Valley Heart and Vascular Institute. LVHN provides extensive care solutions, including video visits, second opinions, and a network of doctors and clinicians in numerous locations. It emphasizes education through residencies and fellowships and prioritizes patient-centric services such as lab testing and women's health care. The network also focuses on innovation, offering clinical trials and advanced therapies like CAR-T Cell Therapy.

Ear • Nose and Throat (ENT and Otolaryngology) • Pulmonology • Endocrinology (Diabetes and Metabolism) • Rheumatology

10,000+ employees

⚕️ Healthcare Insurance

📋 Description

• Acts as a liaison between Physician Leadership and Practice Operations on billing procedures, reimbursement trends, and training needs. • Serves as the linkage or middleman between Patient Financial Services, Customer Service, Coding, IT, Internal Audit, Compliance, and Finance/Budgeting for numerous, and often varied, complex practice issues. • Focuses on key revenue cycle performance metrics. • Strives to accelerate the revenue cycle process to achieve higher productivity, faster payments, decreased costs, and improved patient experience. • Functions as the revenue cycle point of contact and liaison for assigned physician practices. • Gathers data, analyzes findings, recommends solutions, and implements new and improved processes. • Discusses trends to identify the root causes of operational issues and collaboratively develops strategies to improve results. • Schedules and attends quarterly meetings with each assigned physician practice. • Works collaboratively with revenue cycle leaders to implement best practices and improve overall revenue cycle performance. • Prioritizes daily duties based on business urgency and customer demand.

🎯 Requirements

• High School Diploma/GED • 5 years Revenue cycle operations preferably in a large, high volume, multi-disciplinary environment. • Understanding of the revenue cycle process in a physician practice. • Ability to multi task and balance multiple projects simultaneously. • Able to identify problems and find creative and effective solutions. • Analytical and detail oriented. • Bachelor’s Degree (Preferred) • CPC - Certified Professional Coder - State of Pennsylvania Upon Hire (Preferred)