Senior Quality Assurance Analyst

5 days ago

🔔 Pennsylvania – Remote

Although this job is listed in Pennsylvania, this company may be open to hiring remote in other states.

💵 $121k - $130k / year

⏰ Full Time

🟠 Senior

🔧 QA Engineer (Quality Assurance)

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Lyric - Clarity in motion.

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Lyric is a leading healthcare technology company focused on payment integrity and accuracy solutions. With over 30 years of experience, Lyric aims to simplify the business of care by leveraging machine learning and predictive analytics to empower health plan payers. The company provides a range of solutions, including Lyric 42 Platform, Pre-Pay Editing, Diagnostics Module, Coordination of Benefits, Concept Libraries, and LyricIQ, which combines AI-powered payment accuracy services. Additionally, Lyric focuses on transparency and responsibility in technology development, ensuring enhanced payment accuracy, administrative efficiencies, and reduced provider abrasion. As a trusted partner in the healthcare industry, Lyric continues to deliver cutting-edge technologies at the crossroads of healthcare and fintech, supporting health plans and providers in the shift to value-based care.

healthcare technology • claims editing • primary editing • secondary editing • solution hosting

201 - 500 employees

⚕️ Healthcare Insurance

💳 Fintech

☁️ SaaS

📋 Description

• Install, configure and maintain customer quality assurance (QA) environments. • Perform testing activities for new customer implementations and ongoing customer change requests, ensuring deliverables are timely and high quality. • Ensure QA best practices are followed. • Assist in onboarding/mentoring new QA resources to the team. • Participate within the assigned team to ensure quality deliveries within targeted timeframes based on work effort and allocation. • Define, develop, maintain and execute test scripts ensuring functional requirements are met. • Test and sign-off on releases. • Set-up, install, test, and maintain QA environments, and test data. • Coordinate with internal resources to clarify requirements, specifications and issues. • Review test scripts, and manage test cycles. • Manage defects and QA artifacts through an online tracking tool.

🎯 Requirements

• Bachelor’s degree or equivalent in Computer Science, Computer Information Systems or related field of study and 5 years of progressive experience in software quality assurance. • Master’s degree or equivalent in Computer Science, Computer Information Systems or related field of study and 1 year of experience in software quality assurance accepted in lieu of Bachelor’s degree or equivalent and 5 years of progressive experience. • Demonstrated experience with: Software QA best practices, testing and validation concepts; • Software QA within healthcare industry; • Healthcare claim processing; • Reading and analyzing Rule Specs, RCCQ (rules configuration and criteria questionnaire) requirement documents, to understand rule functionality and customization; • Reading and understanding CR (customer requirement) requirement documents, to understand changes being requested; • Designing and building test cases using the Rule Spec, RCCQ (rules configuration and criteria questionnaire) or CR (customer requirement) documents; • Executing test cases and comparing Outbound Results with expected results; • Processing XML files using manual Claim Submission tools and Fitnesse Automation tool (an OpenSource Automation tool); • Managing Defect triage process with development team and retesting Defect Fixes; • Troubleshooting technical issues relating to the testing process, including: Windows server maintenance, application upgrades and maintenance, updating and refreshing data in the database, windows server/IIS/Integration layer maintenance and troubleshooting; • Working with command line utilities, remote desktop clients, Windows services and XML (Extensible Markup Language).