Managed Services • Professional Service • Cloud Office 365 • Unified Communications • Desktop/Device Management
November 27
Managed Services • Professional Service • Cloud Office 365 • Unified Communications • Desktop/Device Management
• The Senior Systems Engineer provides senior consultative services and project work for Professional Services clients and leadership within the Professional Services team. • He or she is responsible for designing, implementing, and remedying complex technology solutions in two or more of the following “subject matter expert” areas. • Provides design, project implementation, and high-level troubleshooting for infrastructure, including Windows Server and virtualization environments. • Provides architecture, project implementation, and high-level troubleshooting for public, private, and hybrid cloud infrastructure, including Azure, AWS, Office 365. • Provides design, project implementation, and high-level troubleshooting for Active Directory, including Group Policy, Access/Identity Management, Federation Services. • Provides architecture, project implementation, and high-level troubleshooting for networking infrastructure. • Provides implementation, migration, and high-level troubleshooting services for Microsoft Exchange and messaging systems.
• Bachelors’ degree in Computer Science, Computer Engineering, or related field, plus a minimum of 7 years’ experience providing server/desktop support within a Microsoft environment. • High levels of project ownership and individual accountability in a results-oriented environment • Demonstrated commitment to continuous learning and innovation • Demonstrated commitment to strong documentation and repeatable standards • Demonstrated excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers • Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service • Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices
• PTO – earn up to 10 days in year 1; 15 days in year 2; and 20 days in years 3+ • 40 hours of Sick Time per calendar year • 401k – Eligibility after 90 days; Managed Solution matches 50% of your first 6% in contributions, starting after 90 days • Holidays – Managed Solution celebrates 7 paid holidays each year Plus, 1 Floating Holiday per Year… and 2 After 5 Years of Service! • Medical, Dental, Vision – Managed Solution pays 80% of the employee cost on the base plan + 15% of dependent costs on the base plan (Optional Flexible Spending Account for eligible Health Care or Dependent Care costs) • Telemedicine options: “see” a medical provider from anywhere, over the phone, 24/7 • $100K Life/AD&D policy provided for all employees, free of charge! • Employee Assistance Program – free financial consultation; counseling services; 24/7 traveler’s assistance; and more! • $80/Month Cell Phone + Internet Reimbursement
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