Senior Systems Engineer

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Managed Services • Professional Service • Cloud Office 365 • Unified Communications • Desktop/Device Management

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Description

• As a member of our Professional Services department, the Senior Systems Engineer helps design and deliver scopes of work related to client IT environments, with a strong emphasis on Microsoft Modern Workplace technologies. • Responsible for planning, delivering, and leading Microsoft365 migrations across full stack of Modern Workplace. • Provides project design + implementation tasks and high-level troubleshooting for public, private, and hybrid cloud infrastructure. • Provides design, implementation, migration, and high-level troubleshooting services for Microsoft Exchange and messaging systems. • Provides project design + implementation, and high-level troubleshooting for infrastructure, including Windows Server. • Provides project design + implementation and high-level troubleshooting for Active Directory, including Azure Active Directory. • Provides project design + implementation and high-level troubleshooting for networking infrastructure. • Defines and completes project tasks, including scripting, related to workplace automation. • Responsible for designing, creating, and managing automated workflows to streamline client and internal business processes. • Develops custom business applications using Power Apps in alignment with client/internal requirements. • Acts as a presales consult to help a client identify appropriate solutions, determine project scope, tasks, and budget requirements.

Requirements

• Bachelors’ degree in Computer Science, Computer Engineering, or related field, plus a minimum of 8 years’ experience providing engineering within a Microsoft environment. • Minimum of 5 years of experience in a consultative capacity at a systems integrator/MSP/other IT vendor, including experience in presales, project scoping, and project implementation. • An equivalent combination of education, experience, and skillsets will also be considered. • Experience planning, delivering, and leading Microsoft365 migrations across full stack of Modern Workplace is required. • High levels of project ownership and individual accountability in a results-oriented environment. • Demonstrated success as a project lead. • Demonstrated commitment to continuous learning and innovation • Demonstrated commitment to strong documentation and repeatable standards • Demonstrated excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers • Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service • Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices

Benefits

• PTO – earn up to 10 days in year 1; 15 days in year 2; and 20 days in years 3+ • 40 hours of Sick Time per calendar year • 401k – Eligibility after 90 days; Managed Solution matches 50% of your first 6% in contributions, starting after 90 days • Holidays – Managed Solution celebrates 7 paid holidays each year Plus, 1 Floating Holiday per Year… and 2 After 5 Years of Service! • Medical, Dental, Vision – Managed Solution pays 80% of the employee cost on the base plan + 15% of dependent costs on the base plan (Optional Flexible Spending Account for eligible Health Care or Dependent Care costs) • Telemedicine options: “see” a medical provider from anywhere, over the phone, 24/7 • $100K Life/AD&D policy provided for all employees, free of charge! • Employee Assistance Program – free financial consultation; counseling services; 24/7 traveler’s assistance; and more! • $80/Month Cell Phone + Internet Reimbursement