Configuration Analyst

6 days ago

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Description

• As a Configuration Analyst, you will be responsible for configuring product definitions, creating and optimizing workflows, and ensuring the platform effectively supports underwriting teams. • Your role will be to collaborate closely with underwriters, product managers, and technical teams to ensure that the system aligns with business requirements and functions smoothly for end users. • Company Profile: Our client is a Bermuda-based company and is the first Innovative Insurer General Business (IIGB) insurer regulated by the Bermuda Monetary Authority (BMA). • Founded in 2019, they are a leading specialty insurance carrier serving emerging industries, including digital assets & Web3, AI, the space economy, fintech, and beyond. • As they continue to grow, they are now seeking a meticulous and diligent Configuration Analyst to join their passionate and dedicated team. • This career opportunity is perfect for those looking to join an organization that prioritizes innovation along with collaboration, diversity, and accountability. • Duties and Responsibilities: • Platform Configuration: Configure and update the Policy Administration System using low or no-code tools to ensure it meets the specific needs of underwriters and other insurance business users. • Product Definition: Manage and maintain product definitions, including coverage options, pricing rules, eligibility criteria, and rating engines, within the platform. • Workflow Creation: Design, build, and refine business workflows, such as submission, underwriting, policy issuance, renewals, and endorsements, to ensure efficiency and alignment with business processes. • Testing & Quality Assurance: Test and validate configurations to ensure they meet business requirements and function as expected. • Troubleshoot and resolve any configuration-related issues or defects. • Stakeholder Collaboration: Work closely with underwriters, business analysts, and other stakeholders to gather requirements and ensure the platform configuration reflects the needs of the business. • Documentation: Create and maintain detailed documentation for all configurations, workflows, and product updates. • Provide guidance and training for underwriters and end-users on system functionalities. • Change Management: Manage the release of new configurations or updates to the platform in coordination with IT, product, and underwriting teams. • Ensure smooth transitions and minimal disruptions to business processes. • Platform Optimization: Continuously analyze and identify opportunities to improve system configurations, streamline workflows, and enhance user experience. • Support & Maintenance: Provide ongoing support for the platform’s configuration and assist underwriters and other users in resolving issues related to product setup and functionality.

Requirements

• Experience: 2+ years of experience in the insurance industry, preferably in roles involving Policy Administration Systems, underwriting, or product configuration. • Insurance Knowledge: Strong understanding of the insurance product lifecycle, including underwriting, policy issuance, endorsements, renewals, and cancellations. • Analytical Skills: Ability to understand complex business requirements and translate them into functional system configurations. • Collaboration: Excellent communication skills and the ability to work closely with cross-functional teams including underwriters, business analysts, IT teams, and product managers. • Attention to Detail: Strong attention to detail in configuring systems and testing to ensure high-quality output and alignment with business needs. • Problem-solving: Ability to troubleshoot issues with configurations and workflows, providing timely resolutions and enhancements. • Advantageous Experience/Skills: • Education: Bachelor’s degree in business, Information Systems, or related field (preferred but not required • Technical Skills: Experience with low or no-code platforms (e.g., Instanda, Guidewire, Solartis, or similar) for configuring insurance products and workflows.