Marlowe Fire & Security
Access Control • CCTV Systems • Intruder Alarms • Fire Detection • Fire Extinguishers
Fire and Security Technical Key Account Manager
December 12
Marlowe Fire & Security
Access Control • CCTV Systems • Intruder Alarms • Fire Detection • Fire Extinguishers
Description
• Fire & Security Key Account Manager - Home Based with UK Coverage • Manage and develop relationships with key clients, acting as the primary contact for all account-related matters. • Analyze client needs and propose solutions that align with their business objectives and enhance our service offering. • Ensure the successful delivery of our services and solutions, exceeding client expectations. • Monitor account health and performance, providing reports and insights to clients and internal teams. • Collaborate with various departments to support contract negotiations and implementation. • Identify opportunities for upselling and cross-selling additional services to existing accounts. • Attend industry events and networking functions to promote our brand and services.
Requirements
• Proven experience as a Key Account Manager or similar role, ideally within the Fire & Security sector. • Strong understanding of customer relationship management principles. • Exceptional communication and interpersonal skills to build relationships with stakeholders at all levels. • Ability to analyze data and performance metrics to make informed decisions. • Proficiency in Microsoft Office applications. • Strong organizational and time management skills, with the ability to manage multiple priorities effectively. • Full UK driving license is required.
Benefits
• Basic Salary – £34-38,000 per annum • Commission / Bonus structure • Vehicle / Vehicle Allowance – subject to candidate preference • Royal London Pension • Life Assurance 4x Salary • Paid Holidays plus Bank Holidays • Additional Day holiday for each full year of completed service (up to 25 days) • Additional Birthday Holiday • Paid Candidate Referral Scheme – up to £1,000 per referral, unlimited referrals. • Mental Health & Well-being Scheme • Employee Recognition Scheme • Development and progression opportunities
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