Associate Product Manager - Data & Analytics

3 days ago

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MatrixCare

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Information Technology • Long-Term Care EHR • Senior Living Solutions • CRM for Senior Living and Long-term Care • MatrixCare

501 - 1000

Description

• Collaborate with the Group Product Manager and project stakeholders to understand requirements and translate business needs into user stories that can be understood by software engineers • Ensure that the product backlog priorities align with the product vision and priorities defined by the Group Product Manager • Ensure that user stories meet the business objectives of the stakeholders • Lead reviews of features and development completed during the sprint in Sprint Reviews to ensure requirements were interpreted correctly • Assist in the user interface design of the software products • Lead Sprint Planning and answer questions from the development team to ensure they understand and fulfill the needs of the user stories • Assist in troubleshooting production-related customer issues as needed • Assist in prioritizing customer support cases and routing them for scoring • Act as the SME to assist in identifying product defects and ensure details are accurate • Review and assist with the generation of product documentation, release notes, and customer education deliverables • Manage changes to requirements or scope creep through effective change management processes • Assist with answering questions from internal customers (Sales, Support, Services, Customer Success, etc.) • Analyze complex business problems to be solved through the deployment of digital and automation technology solutions • Provide technical expertise in formulating business requirements for system functional specifications • Define and document processes, procedures, and data flows of business systems • Configure system settings and options; plan and execute unit, integration, and acceptance testing to meet business requirements • Provide consultation to users and lead cross-functional linked teams to address business or systems issues • Perform work in a specialized area of expertise that requires knowledge of fundamental themes, principles, and concepts

Requirements

• Bachelor’s Degree or equivalent technical degree, or an equivalent combination of education and experience • Over 2 years of experience in a software company and larger-scale software IT projects, preferably within the healthcare software market • More than 2 years of experience in Product Management • Proven experience in working with and interviewing customers and stakeholders to gather detailed requirements • Excellent listening skills to understand and interpret customer and stakeholder feedback • Strong facilitation skills to lead requirements and user story sessions • Strong interpersonal skills to negotiate priorities and resolve conflicts among project stakeholders • Strong analytical skills to evaluate information from multiple sources, resolve conflicts, break down requirements into detailed components, and distinguish true business needs from proposed implementations or user requests • High-level understanding of web-based software technology in a Microsoft environment • Ability to follow standard practices and procedures, and apply basic theories, concepts, principles, and methodologies in analyzing situations or data

Benefits

• comprehensive medical, vision, dental, and life • AD&D, short-term and long-term disability insurance • sleep care management • Health Savings Account (HSA) • Flexible Spending Account (FSA) • commuter benefits • 401(k) • Employee Stock Purchase Plan (ESPP) • Employee Assistance Program (EAP) • tuition assistance • fifteen days Paid Time Off (PTO) • 11 paid holidays plus 3 floating days • 14 weeks of primary caregiver or two weeks of secondary caregiver leave