Senior Software Design Engineer, Customer Solutions (Remote)

August 28

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Mattermost

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Helping you build better software by aligning teams, tools, and processes across the entire development lifecycle.

51 - 200

💰 $50M Series B on 2019-06

Description

• Build custom software solutions using primarily Go and SQL, such as Mattermost plugins, for top customers • Drive complex, non-standard deployments to a healthy state • Provide deployment and upgrade guidance, utilizing high scale documentation, health checks, load test deployment tooling & reference architectures • Continuously identify opportunities to improve deployment processes and refine best practices • Collaborate with other engineering and product teams to share knowledge, learnings • Assist Customer Success and Support teams with troubleshooting and incident response

Requirements

• Proficiency designing and developing software, using Go, SQL, and Typescript/React. • Excellent communication and problem-solving skills, with the ability to effectively collaborate with customers and internal teams • Familiarity with database performance analysis • Understanding of the challenges deploying high availability installations of enterprise software supporting large numbers of users • Deep understanding of infrastructure and networking concepts, with the ability to design and trouble-shoot complex deployments