Med-Metrix
Revenue Cycle Management • Business Intelligence • Revenue Recovery • Managed Care Improvement • Physician Advisor Services
Insurance Information Coordinator
Yesterday
Med-Metrix
Revenue Cycle Management • Business Intelligence • Revenue Recovery • Managed Care Improvement • Physician Advisor Services
Description
• The Insurance Information Coordinator supports the Collections and/or Denial Management department by gathering and disseminating information from hospitals and insurance companies pertaining to referred claims. • Verify member benefits, effective dates, claims and appeal information with insurance companies • Research claims and insurance information through hospital/state databases • Organize time frames in which claims must be appealed • Use Microsoft Outlook to set follow-up reminders • Provide daily/weekly updates to management • Use, protect and disclose patients’ protected health information (PHI) only in accordance with Health Insurance Portability and Accountability Act (HIPAA) standards
Requirements
• High School diploma or equivalent required • Experience with EAGLE, NAVI-Net, Epic, and I-SUITE a plus • Proficiency in Microsoft Office applications (Word, Excel, and Outlook) • Must be comfortable speaking with external contacts, including insurance company representatives • Solid data entry skills and the ability to learn proprietary databases • Strong verbal and written communication skills • Strong organization and time-management skills and the ability to work in a fast-paced environment • Excellent customer service skills • Solid investigative skills and a persistent demeanor • Reliable, detail-oriented, resourceful, and analytical
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