Technical Onboarding Manager
15 hours ago
🇲🇾 Malaysia – Remote
⏰ Full Time
🟢 Junior
🟡 Mid-level
🧑🔧 Technical Customer Success Manager
🚫👨🎓 No degree required
Description
• Manage and coordinate the implementation of Medbelle growth tools on surgeon websites. • Configure and deploy tools like online booking, referral, and enquiry forms. • Create and maintain surgeon websites using Medbelle’s no-code templates. • Optimise website performance, tracking, and conversion rates to maximise success.
Requirements
• 2+ years of experience in web development or software engineering. • Professional fluency in English (written and spoken). • Proven ability to independently manage projects and communicate effectively with diverse stakeholders. • Proven expertise in CMS platforms (e.g., WordPress, Webflow, Square) and web technologies (HTML, CSS, JavaScript, PHP or other backend languages). • Strong analytical skills with a problem-solving mindset and attention to detail. • Bonus: Experience in communicating with senior stakeholders, experience with headless CMS and no-code tools, advanced tools to support engineering teams, building production-level APIs and web applications using Django, GraphQL, and React, SQL proficiency, familiarity with SQLAlchemy, Docker, AWS deployment pipelines, Apollo client, GraphQL libraries, design systems, end-to-end testing, React component testing, TypeScript experience, background in healthcare tech or high-growth environments.
Benefits
• Remote-first work environment tailored to your location (Malaysia or South Africa). • Flexible hours but with some overlap required to coordinate with British and German teams. • Opportunities to work in an impactful industry transforming healthcare. • Collaborate with a passionate, global team committed to excellence and innovation.
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