MedVA
MedVA is a company designed for Filipino medical professionals, aimed at providing them with high compensation and unmatched fringe benefits by recruiting them as virtual assistants. Founded by physicians Drs. Steven Kupferman and Omid Shaye, MedVA leverages skilled medical virtual assistants from Latin America and the Philippines to support healthcare practices across the U. S. The company is committed to enriching the lives of its virtual assistants (VAs), team members, and the communities they serve, by offering an autonomous, flexible, and diverse work environment that encourages professional growth and development. MedVA is dedicated to exceeding client expectations through high-performing virtual assistants that help meet business objectives, and it fosters a respectful and supportive community that values every individual.
VA Onboarding Specialist
March 11
MedVA
MedVA is a company designed for Filipino medical professionals, aimed at providing them with high compensation and unmatched fringe benefits by recruiting them as virtual assistants. Founded by physicians Drs. Steven Kupferman and Omid Shaye, MedVA leverages skilled medical virtual assistants from Latin America and the Philippines to support healthcare practices across the U. S. The company is committed to enriching the lives of its virtual assistants (VAs), team members, and the communities they serve, by offering an autonomous, flexible, and diverse work environment that encourages professional growth and development. MedVA is dedicated to exceeding client expectations through high-performing virtual assistants that help meet business objectives, and it fosters a respectful and supportive community that values every individual.
📋 Description
• The VA Onboarding Specialist is responsible for managing end-to-end integration of Virtual Assistants (VAs) with new clients, ensuring successful partnerships during the critical first 60 days. • This role requires strong coordination with various departments, including Talent Acquisition, Client Success, HR, Training, IT, and Finance, to facilitate an efficient and engaging onboarding experience. • The ideal candidate will be detail-oriented, process-driven, and committed to providing an exceptional onboarding experience for VA's.
🎯 Requirements
• Proven ability to provide constructive feedback and coaching to drive improvement and growth • Strong empathy and interpersonal skills, with the ability to build genuine relationships • A proactive and resourceful approach to solving problems and addressing concerns. • Proven ability to multitask, prioritize, and manage time effectively in a fast-paced environment. • Strategic thinking with a focus on driving satisfaction, retention, and success for virtual assistants • Outstanding leadership and team motivation abilities • Excellence in virtual communication and presentation • Cultural awareness and global team management experience • Bachelor's degree in Business, Operations Management, or related field • Minimum of 2 years of experience in onboarding, operations, or a similar role within a staffing or outsourcing environment. • Experience working with Virtual Assistants in a remote or BPO setting, is a plus. • Background in VA industry or remote workforce management preferred
🏖️ Benefits
• Government mandated benefits • 13month pay • HMO (after 1 month of employment) • Non-taxable allowances • Paid Leaves
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🇵🇭 Philippines – Remote
💰 $170M Series F on 2021-12
⏰ Full Time
🟢 Junior
🟡 Mid-level
🚀 Onboarding Specialist
🚫👨🎓 No degree required
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