Network Support Engineer - IP & Transmission

October 8

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MentorMate

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Custom Software Development • Web Application Development • Mobile Application Development • Search Engine Optimization • Managed Services

501 - 1000

Description

• MentorMate creates durable technical solutions that deliver digital transformation at scale by blending strategic insights and thoughtful design with brilliant engineering. • MentorMate has completed over 1,500 projects and has global technological hubs in Europe and North and South America. • With mature and established practices in enterprise web and mobile development, quality engineering, technical architecture, human-centered design, cloud, DevOps, data, and analytics, we provide contract-based career opportunities, competitive pay, and flexibility. • MentorMate Paraguay was established in 2023 after the acquisition of Software Natura and is the Latin American headquarters of our global digital transformation consultancy efforts. • As part of global technology company Tietoevry Create, MentorMate enables people to work on impactful, global projects for recognizable brands and grow their careers in a team of over 10,000 experts. • We are looking to hire a Network Support Engineer who will be responsible for monitoring network performance, both transmission and IP, as well as the underlying infrastructure.

Requirements

• Solid foundation and expertise in operational knowledge on current platforms IP (Cisco, Arista, Juniper), Mobile Data and Transmission (fiber and xWDM) (Infinera, Ciena) • Strong technical knowhow and skills in terms of trouble shooting (e.g. TCP/IP, MPLS, BGP, QoS, DWDM) • Experience working in international telecom environment (NOC, Technical Support) • Demonstrated ability to take on operational leadership, making immediate decisions and executing them effectively • Strong analytical capabilities and a drive to transform information into fact-based knowledge • Exceptional teamwork skills with a strong sense of responsibility, actively contributing to the success of the team • Excellent communication skills to effectively convey information and collaborate with various stakeholders • Fluent professional English and Spanish

Benefits

• Remote Work Model: Freedom to work remotely with a globally-minded team • Global Tech Community: Work in an experienced team using the latest technologies • Exciting Career Prospects: Meaningful projects for recognizable brands • Competitive Pay: Feel satisfied with the negotiated terms • No Intermediaries: Direct communication with our teams