Anti-Fraud Operations Manager

February 12

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Logo of Mercuryo

Mercuryo

Mercuryo is a global fintech company creating a new generation of financial services for leading web3 and fintech applications. The company offers a holistic platform that integrates with both web3 and fiat worlds through a single API to provide a wide range of financial services. Mercuryo facilitates fiat-to-crypto exchanges, on- and off-ramps, and provides built-in anti-fraud infrastructure and screening. By partnering with notable entities like MetaMask and PancakeSwap, Mercuryo enhances access to decentralized finance (DeFi) services, streamlines onboarding, and strengthens payment solutions. Backed by a team of over 200 professionals, Mercuryo is at the forefront of payments innovation, aiming to bridge conventional and web3 finance.

Blockchain • cryptocurrency • FinTech • Financial Services • Acquiring

201 - 500 employees

Founded 2018

💳 Fintech

🌐 Web 3

💰 Series A on 2021-06

📋 Description

• Lead and manage the Anti-Fraud team, ensuring optimal performance and adherence to company goals. • Oversee and configure the Anti-Fraud system, ensuring it is updated to meet changing fraud patterns. • Monitor transactions for suspicious or unusual activity and take appropriate preventive action. • Identify patterns and trends in customer behaviour to refine the Anti-Fraud system and implement targeted rules. • Analyse and process data for transactions subject to mandatory control, preparing internal Suspicious Activity Reports. • Produce, review, and present regular fraud prevention reports to senior management. • Collaborate closely with other departments (Compliance, KYC/KYB, Tech) to optimise fraud prevention workflows and improve overall system effectiveness. • Develop and document technical requirements for upgrading the Anti-Fraud system to meet operational needs. • Train and mentor the Anti-Fraud team, ensuring professional development and up-to-date knowledge of fraud trends.

🎯 Requirements

• Minimum of 3 years’ experience leading or managing Anti-Fraud teams, ideally in banks, payment aggregators, or fintech organisations. • Extensive knowledge of international payment system rules (e.g., VISA, MasterCard) and regulatory AML requirements. • In-depth familiarity with KYC, KYT, and Enhanced Due Diligence (EDD) processes. • Demonstrable experience in implementing and improving Anti-Fraud systems, with a focus on automation and scalability. • Experience working in crypto projects is a strong advantage. • Proficient in English (at least Upper-Intermediate level). • Strong analytical skills, with the ability to identify fraud patterns and introduce data-driven rule settings into the Anti-Fraud system. • Proven leadership abilities, with experience in team development, mentorship, and cross-departmental collaboration.

🏖️ Benefits

• Competitive market rate salary and performance-based incentives. • 22 days annual leave with an additional 6 company days, plus bank holidays. • Comprehensive health insurance plans. • Extensive benefits program. • Flexible work schedule and remote work options. • Modern offices and co-working spaces across 6 countries. • Working equipment. • Professional development and training opportunities. • Opportunity to shape the initiatives you’re working on. • Diverse and friendly team. • We are open-minded to new ideas.

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