Business Process Specialist - Employee Health & Benefits

April 3

🐊 Florida – Remote

Although this job is listed in Florida, this company may be open to hiring remote in other states.

🌽 Illinois – Remote

Although this job is listed in Illinois, this company may be open to hiring remote in other states.

+1 more states

🐊 Florida – Remote 🌽 Illinois – Remote 🗽 New York – Remote

💵 $58.2k - $108.5k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Business Operations

🦅 H1B Visa Sponsor

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Marsh McLennan

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Marsh McLennan is a leading professional services firm that operates in the areas of risk, strategy, and people. With over 85,000 employees worldwide, the company encompasses four main businesses: Marsh, offering insurance broking and risk management; Guy Carpenter, providing reinsurance and capital strategies; Mercer, specializing in health, wealth, and career consulting; and Oliver Wyman, focusing on strategy, economic, and brand consulting. Marsh McLennan is committed to fostering an inclusive culture, empowering its employees, and delivering innovative solutions to clients globally.

Insurance Broking • Risk advisory services • HR and related consulting • outsourcing and investments services • Management consulting

10,000+ employees

Founded 1871

💸 Finance

📋 Description

• The Business Process Specialist, EH&B will be a strong process design focused professional who knows how to balance efficiency, quality, and consistency in systems. • Working in conjunction with the Business Process Leader, they will focus on the activities within their line of business, participating in working groups, in collaboration with national and regional representatives, to create standardized workflows across MMA. • In tandem with workflow design, the Business Process Specialist, EH&B will support efforts to configure our AMS, document all processes and procedures, design reporting outputs, create client deliverables, and develop and facilitate training to national or regional teams. • The Business Process Specialist, EH&B will participate in regional workgroups to define requirements, redesign, and implement best-in class business processes, workflows, and data standards. • This position will consider agency management system, reporting tools, and other available technology and software when creating new processes. • The Business Process specialist, EH&B will document and maintain procedures, and other business process artifacts, to be used both in training and as an ongoing reference. • This position will collaborate with regional training resources and other stakeholders to identify overarching knowledge gaps and ensure successful fulfillment of AMS onboarding and training needs. • The Business Process Specialist, EH&B will report to the Business Process Leader. • You will consistently demonstrate MMA core values of integrity, collaboration, passion, innovation, and accountability.

🎯 Requirements

• Understanding of the insurance brokerage business • Awareness of the impact and consequences of decisions affecting the business process design • Proven critical thinking, analytical, and problem-solving skills • A knack for process improvement, specifically refining the efficiency, quality, and effectiveness of various workflows and procedures by deploying best practices • Strong organizational skills, with an ability to prioritize workload and balance multiple projects simultaneously, and demonstrated successful follow through on deliverables • Solution-focused team player! Enthusiastic and engaging with an ability to work with a wide range of cross-functional work teams and leaders. • Flexibility and the ability to adapt to changes are necessary to complete tasks. • 3+ years of experience in Employee Benefits (additional qualification) • Challenges the status quo to make business process improvement recommendations (additional qualification) • Experience working with client relationship, agency and learning management systems (CRM, AMS, LMS, etc.), such as Applied Epic, Salesforce and Appinium (additional qualification) • Demonstrates a bias for action and a commitment to achieving sustainable results (additional qualification)

🏖️ Benefits

• Generous time off, including personal and volunteering • Remote work, and occasional travel may be required. Travel may consist of off-site venues, occasional overnight stays, and visits to other operating companies. • Tuition reimbursement and professional development opportunities • Charitable contribution match programs • Stock purchase opportunities