Business Operations Advisor - Non-Traditional Markets

March 19

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Logo of Yum! Center for Global Franchise Excellence

Yum! Center for Global Franchise Excellence

Yum! Center for Global Franchise Excellence is a subsidiary of Yum! Brands, focused on partnering with franchise operators to build globally recognized restaurant brands like KFC, Taco Bell, Pizza Hut, and Habit Burger & Grill. The center aims to drive innovative growth and maintain high standards of operational excellence across a network of over 60,000 restaurants in more than 155 countries and territories.

Franchise Education and Online Education

2 - 10 employees

🤝 B2B

📋 Description

• We are seeking an experienced Business and Operations Advisor to join our team, working closely with our non-traditional licensee partners to build a strong Pizza Hut operation. • Serve as the Business Advisor for our licensee partners, fostering strong, collaborative relationships • Provide guidance and support to new and existing licensees in all aspects of restaurant operations, including food quality, customer service, profitability, and growth • Drive strong operational results through Pizza Hut brand standards and operational procedures; implement accountability processes to ensure compliance • Support new unit growth through initial and ongoing training to licensee partners and their staff, ensuring best practices are followed and company standards are upheld • Conduct Business Reviews with licensees to achieve established targets including assessment of financial, operational and business performance • Collaborate with cross-functional teams within Pizza Hut to ensure alignment and support for non-traditional licensee partners

🎯 Requirements

• Bachelor's degree in Business Administration, Hospitality Management, or related field • 5+ years of experience in business coaching, operations management, or a related role, preferably within the food service or retail industry • Strong leadership, coaching, and mentoring skills • Excellent interpersonal and communication skills, with the ability to build and maintain relationships at all levels within the organizational and with external partners. • Ability to analyze financial statements and operational reports and develop action plans to achieve performance targets • Ability to work independently, managing multiple priorities and deadlines • 40-50% Travel Required, including quarterly meetings at our Plano headquarters.

🏖️ Benefits

• Hybrid work schedule and year-round half day Fridays • Onsite childcare through Bright Horizons • Onsite dining center • Onsite gym with fitness classes and personal trainer sessions • 4 weeks of vacation per year plus holidays and time off for volunteering • Tuition reimbursement and education benefits • Generous parental leave for all new parents and adoption assistance program • 401(k) with a 6% matching contribution from Yum! • Comprehensive medical & dental including prescription drug benefits and 100% preventive care

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