Business Analyst

6 days ago

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Student Information System • Student Registration System • Curriculum Management Platform • Student Management System • Non-Traditional Higher Ed

201 - 500

Description

• Support clients with planning, design, build, training & implementation of Lifelong Learning products. • Serve as primary contact for scheduling, scope confirmation, and materials delivery. • Lead scoping of enterprise-level projects and document client business rules. • Research third-party system integration APIs and define project requirements. • Help lead Agile Development teams, developing and prioritizing user stories. • Prepare and deliver customized product training to customer stakeholders. • Provide advanced customer support and coordinate activities with cross-functional teams. • Review and improve internal documentation, client-facing materials, and project delivery methods.

Requirements

• University degree or College diploma in Business Administration, Computer Science and/or relevant work experience • 3 - 5 years experience of working as a Business Analyst, ideally on enterprise software implementation and system integration projects for a SaaS product in a B2B environment. • Experience working with any of the following third-party products as a subject matter expert or a technical integration consultant: Ellucian Banner, Ellucian Colleague, PeopleSoft Campus Solutions, Salesforce, Salesforce with EDA, Workday. • Advanced technical abilities in working with APIs and the technologies used (I.e. XML, JSON). • Knowledge or exposure to Agile (Scrum) methodologies and experience writing requirements and user stories. • Strong analytical and problem-solving skills, with the ability to think critically and strategically. • Excellent communication and interpersonal skills, with the ability to effectively collaborate with stakeholders at all levels • Proven track record of successfully delivering complex projects on time and within budget

Benefits

• RRSP/401(k) with matching employer contributions • Professional development and internal career mobility opportunities • Flexible time off • Comprehensive benefits package • Mental health benefits • Financial health benefits • DEI, Culture and Environment employee led committees. • Collaborative work environment