Senior Insights Analyst

4 days ago

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Montu

WebsiteLinkedInAll Job Openings

Distribution • Digital Health

501 - 1000

💰 $3.5M Equity Crowdfunding on 2021-11

Description

• The Senior Insights Analyst will play a crucial role in analysing and interpreting complex data related to customer facing e-Commerce sites for both our direct to consumer and retail / pharmacy partnerships, and our medical consulting platform. • They will be providing actionable insights and recommendations to drive strategic decision-making to support marketing on driving conversion, revenue and prevent churn. • Analysing complex datasets related to e-Commerce sites, market trends, telehealth platforms and regulatory frameworks. • Conducting life cycle analysis to better understand the customer journey from acquisition to retention, identifying key touch points and opportunities for intervention to improve retention rates. • Creating target audience segments based on customer segmentation, lifecycle, behaviours and key triggers to increase retention rates. • Oversee the end-to-end delivery of analytic initiatives related to marketing analytics and become the domain expert in the Data & Analytics Department. • Collaborate directly with their stakeholders to comprehensively understand their needs, translating business requirements into technical specifications and strategic plans.

Requirements

• Extensive experience as a Senior Insights Analyst • Experience with creating reports and visualisations that communicate insights to stakeholders in a clear and concise way. • Experience working with cross-functional teams to develop and implement data-driven solutions that improve the efficiency and effectiveness of the business. • Proficiency in data modelling, statistical analysis and data visualisation tools (e.g., SQL, Python, Looker, Tableau). • Strong analytic / quantitative research skills and experience in different research methodologies.

Benefits

• Gaining access to SAGED courses and more through the Greenhouse learning platform, fostering continuous growth and development. • Enjoying discounts with over 450 retailers through our Reward and Recognition platform. • The freedom of a full-time, work-from-home role. • Access to co-working spaces in Sydney, Melbourne, Brisbane, and select regional cities. • Mental health support through our wellbeing platform, Unmind. • A private health insurance discount through Medibank. • Up to 8 weeks of paid parental leave. • Swag kits to celebrate key milestones in your journey with us. • Enhancing your home office with our ergonomic equipment reimbursement benefit. • Being part of one of the fastest-growing industries in Australia, improving the lives of hundreds of thousands of patients.