Senior Director of Engineering - Personalisation

February 8

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Monzo Bank

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Monzo Bank is a digital bank based in the UK, known for its innovative app offering a wide range of personal banking services. It provides features such as fee-free spending abroad, automatic bill sorting, early salary payments, and round-up savings. Monzo offers various account types, including joint accounts, under 16s accounts, and savings pots with competitive interest rates. Customers can manage savings, investments, and pensions directly through the app, along with credit and loan options. Monzo emphasizes strong security features and customer support, making banking easy and accessible for its users.

Digital Retail Bank • Fintech • digital banking • smartphone

1001 - 5000 employees

Founded 2015

🏦 Banking

💳 Fintech

👥 B2C

📋 Description

• We’re on a mission to make money work for everyone. • We’re waving goodbye to the complicated and confusing ways of traditional banking. • With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! • We’re not about selling products - we want to solve problems and change lives through Monzo. • You’ll start by leading an organisation of ~50 Engineers and Engineering Leaders. • You’ll be leading our core consumer app at Monzo focusing on user acquisition, engagement, and personal banking product growth. • This role is fundamental to achieving this mission and making money work for everyone. You’ll build the foundations for a personalised financial experience, leveraging machine learning to improve our search, discovery, and personalisation features.

🎯 Requirements

• You have led teams delivering personalisation, recommendation, or search products, and have a strong grasp of how these products are executed successfully. • You have experience leading an organisation of 50-100 individuals (including experience managing Engineering Leaders, ideally at Director level). • You are someone who regularly pushes senior leaders to get to better solutions by challenging our thinking, based on data. • You’ve got over a ten year track record of shipping successful, customer-centric digital products in a consumer tech company. • You make good decisions in complex situations where there’s often no “right answer”. • You’re comfortable using data to ground your thinking in analysis, can identify key metrics and their drivers and evaluate the success of your work. • You can work effectively with a diverse range of people and working styles to get stuff done, and are able to thoughtfully and constructively challenge and influence the people you work with. • You’re able to quickly build trust and enable your teams to be high performing. • You have experience empowering marketing teams to succeed at paid acquisition channels, including a basic understanding of attribution and LTV estimation techniques.

🏖️ Benefits

• Learning budget of £1,000 a year for books, training courses and conferences • We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team. • We can sponsor visas • We can help you relocate to the UK • This is a unique role, we’re open to discussions around base salary + stock options + benefits