Chargeback Analyst
2 days ago
Description
• Investigate Disputed Transactions • Defend Chargebacks • Identify Fraud Patterns • Enhance Processes • Cross-Functional Collaboration • Collaborate Externally • Strategize Chargeback Reduction • Support Cross-Functional Projects • Industry Engagement • Report and Optimize
Requirements
• 2+ Years of Chargeback and Dispute Resolution Expertise • Knowledge of Payment Dispute Processes • Card Network Protocols Expertise • Analytical Skills • High-Risk Industry Expertise • Advanced Excel/SQL Knowledge (advantageous) • Strong Communication Skills • Adaptable and Detail-Oriented
Benefits
• Equity package 📈 • Unlimited holidays 🏝 • Paid parental leave 👶 🍼 • Annual training budget 💻 • Home office setup allowance 🪑 • Monthly budget to spend on our products 💰 • Working in a disruptive and fast-growing industry where the possibilities are endless 🚀 • Freedom, autonomy and responsibility 💪
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