Channel Sales Support Engineer - IP Video

March 7

⛰️ Colorado – Remote

Although this job is listed in Colorado, this company may be open to hiring remote in other states.

🦬 Montana – Remote

Although this job is listed in Montana, this company may be open to hiring remote in other states.

+3 more states

⛰️ Colorado – Remote 🦬 Montana – Remote 🌾 Nebraska – Remote 🏰 Missouri – Remote 🗿 South Dakota – Remote

💵 $50.7k - $110.4k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

📞 Support Engineer

🦅 H1B Visa Sponsor

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Motorola Solutions

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Motorola Solutions is a company that provides a comprehensive safety and security ecosystem, offering technology solutions to protect people, property, and places. The company specializes in critical communications, video security systems, command center solutions, and managed & support services. Their products include mission-critical P25 radios, professional DMR radios, broadband devices, and video security systems powered by AI analytics. Motorola Solutions serves various industries, including public safety, education, healthcare, law enforcement, and more, with a focus on enhancing operational efficiency and response in critical situations. They are committed to delivering solutions that help their customers stay connected, communicate clearly, and act with certainty in the harshest conditions.

Public Safety • Enterprise Security • Two-way Radios • Radios • Land Mobile Radios (LMR)

10,000+ employees

Founded 1928

🔐 Security

📡 Telecommunications

🏢 Enterprise

📋 Description

• We are currently seeking a Channel Presales Support Engineer (PSE) for our Northwest / Southwest Territory. • The PSE will be responsible for supporting the territories RCSM and CAM on partnerships with Security and IT Integrators, Building Automation dealers, A&E Firms on client opportunities. • The PSE reports to the Global Channel Support Manager, however we are looking for independent leaders who are self-managing. • Support new customer relationships both within partner and end-user communities. • Help achieve sales, profitability, and customer recruitment objectives and represents the entire range of company products and services to assigned customers within their region(s). • Co-develop materials and conduct training for company products for the channel. • Proactively drive and manage the technology phase of the sales process, and reporting. • Support our 3rd party technology integration partners with training and product understanding on combined solutions. • Co-develop presentation material with the sales team and perform technical presentations to the channel and end-users. • Drive proof of concept and registered projects with the sales team including providing end of evaluation reports illustrating product and experience value alongside sales team to assist in project close. • Liaise between helpdesk, sales and the channel on technical questions which arise during the sales process. • Technical support and set up at trade shows. • This position requires travel to trade shows, conferences, and client locations.

🎯 Requirements

• 3+ years of experience in one of the following: Sales, Engineering, or Solutions Architecture • Bachelors Degree preferred • Equipped in providing business-to-business technology/physical security technical support environment with a track record of success • Proficient knowledge of security and/or building automation products is a plus • Familiarity with cloud-based enterprise systems, IoT and Machine Learning a plus • Experience with supporting enterprise solutions • Effective understanding and experience with the corporate culture, environment, and decision processes • Strong verbal and written communication skills • Ability to express technical concepts in simplified ways • Independent, self-disciplined and a problem solver • Helpful attitude and team centric, accountable, and takes initiative • Ability to travel up to 25% of the time within the designated region

🏖️ Benefits

• Incentive Bonus Plans • Medical, Dental, Vision benefits • 401K with Company Match • 10 Paid Holidays • Generous Paid Time Off Packages • Employee Stock Purchase Plan • Paid Parental & Family Leave