IT Systems Engineer

April 3

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Movemedical

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Movemedical is a leading enterprise healthcare platform that specializes in optimizing the medical device supply chain. By delivering cutting-edge solutions, Movemedical empowers medical device companies, hospitals, and suppliers to achieve unparalleled efficiency in inventory management, scheduling, auditing, analytics, and logistics. The platform facilitates smooth and automated processes such as pricing, order fulfillment, consignment tracking, and compliance with stringent regulatory standards, including ISO, HIPAA, and HITRUST. With robust analytics and real-time data integration, Movemedical aims to reduce inventory waste, enhance operational efficiency, and foster collaboration among stakeholders in the medical supply chain.

Medical Device Field Operations • Billing • Inventory • Surgery Scheduling • Orthopedics

11 - 50 employees

⚕️ Healthcare Insurance

☁️ SaaS

📋 Description

•Respond to and resolve IT service requests supporting daily operations. •Answer incoming voice calls/chats and facilitate resolution of queries. •Execute staff onboarding/offboarding processes, including hardware provisioning and return. •Provide internal end-user computer support, including facilitating device repair/replacement. •Regularly review and respond to security and infrastructure alerts. •Facilitate the implementation of IT security and operational improvements. •Provide 24x7 operations support as part of an on-call rotation, including InfoSec response and infrastructure maintenance. •Establish and maintain user accounts, profiles, access privileges, and security settings. •Manage SaaS providers and support tools used to run the business. •Collaborate on major IT projects, including performance/security enhancements and provisioning of new infrastructure. •Contribute to the regular execution of IT compliance and security processes. •Ensure compliance with established information security policies, procedures, and best practices for protecting sensitive or confidential information.

🎯 Requirements

•2+ years of IT experience, including security, compliance, cloud infrastructure support, and networking. •Proficiency in collaboration/email SaaS (M365 preferred), SSO (Okta preferred), Atlassian Suite (Confluence/JIRA/Opsgenie), Cloud IaaS (AWS preferred), SIEM, endpoint device management, and infrastructure automation. •Strong troubleshooting skills and passion for documentation. •Ability to work in an organization with deep SMEs while ensuring high-quality execution. •Customer service mindset with strong communication skills. •Nice-to-haves: Experience in regulated environments (e.g., SOC 2 or HIPAA compliance). IT automation experience (such as creating/managing service integrations). Performance testing/monitoring. InfoSec certification (Security+ or CISSP). Database administration (MySQL). Experience with Linux sysadmin (Amazon Linux/CentOS or Ubuntu) and telephony/voice services.

🏖️ Benefits

•Healthcare (M,D,V) •Wellness Programs •401k •Flexible PTO •Stipends for fitness activities, snacks, your at-home workspace, and more!