GCM Client Administrator III

3 days ago

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M&T Bank

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10,000+

Description

• As part of the Loan Market Solutions Division, the Loan Agency team provides third party Administrative and Collateral Agent services for sophisticated institutional clients. • Responsible for managing daily loan servicing including transaction onboarding, processing assignments/trades, debt service payments, fundings, loan reprices, etc. • Join a dynamic experienced team focused on high touch client service and continuous process improvement. • Resolve discrepancies and review trade documents for execution. • Process executed trades in the loan system. • Liaise with clients and other external parties providing excellent customer service. • Identify risk-related issues needing escalation to management. • Promote an environment supporting diversity and reflecting the M&T Bank brand. • Complete other related duties as assigned.

Requirements

• Combined minimum of 4 years’ higher education and/or work experience. • Minimum of 5 year relevant work experience with direct client contact. • Strong focus on customer service and satisfaction. • Strong verbal and written communication skills. • Bachelor’s degree focused on Finance, Business, Economics or Accounting preferred. • Experience with Loan Agency or LoanIQ CCTS certification preferred. • Strong skills in pertinent software applications, with the ability to learn new applications. • Experience working in a team environment. • Strong interpersonal skills with ability to build significant trust with clients. • Proven ability to work well with highly capable individuals. • Strong analytical ability.

Benefits

• Competitive benefits ranging from medical and retirement to forty hours of paid volunteer time each year. • M&T Bank Corporation is an Equal Opportunity/Affirmative Action Employer, including disabilities and veterans. • Policies and procedures in place to promote a drug-free workplace.