Marketing Manager - Content and Internal Communications

March 26

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Relation Insurance Services

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Despite our size, Relation feels like a family company. Here, a handshake matters. Because we believe trust is the foundation of every successful relationship. We'll take time to listen and get to know you. Understand your challenges... and provide practical solutions.

1001 - 5000 employees

Founded 2007

📋 Description

• The Marketing Manager, Content & Internal Communications is responsible for curating content for internal and external audiences. • Leading Relation’s internal communications strategy and implementation. • Ensures our various client audiences receive targeted information that adds value to their client experience. • Ensures that our employees are informed, engaged, and aligned with the company's goals and values. • The Marketing Manager serves as a key link between Corporate Marketing, Sales Operations, the Region/Local operations and Sales teams, and cross-functional teams, supporting communication strategies and planning. • Responsible for understanding communication objectives, planning company-wide and region-specific communication initiatives. • Track internal touchpoint metrics that result in increased revenue, client retention and employee retention. • Creates, curates, edits, distributes and manages content for various internal and external communication channels. • Develops and implements a comprehensive internal communications strategy. • Collaborates with multiple teams to ensure consistent messaging and alignment with company goals. • Establishes strong Regional relationships to enhance internal communications. • Plans and executes internal events/webinars, employee recognition programs, and other engagement activities. • Monitors and measures the effectiveness of internal communication efforts. • Provides guidance and support to team members on best practices for internal communications. • Maintains knowledge of a wide range of communication techniques and concepts.

🎯 Requirements

• Bachelor's degree with a concentration in Marketing or Communications. • Minimum of 7+ years of experience in Marketing Communications. • Insurance industry experience preferred. • Strong knowledge of Canva Pro. • Experience and/or knowledge of decentralized, service-based industries is strongly desired; including National and Regional communication experience. • Proficient in SharePoint, Microsoft Office, Social, Project Management tools and AI. • Self-managed and responsible for project and time management. • Demonstrated leadership skills. • Experience with change management and employee engagement initiatives. • Excellent interpersonal, written and verbal communication and presentation skills. • Ability to influence and drive adoption of messaging and platforms into operational programs and planning. • Ability to manage multiple projects/tasks of varying complexities effectively, meet deadlines and work well under pressure. • Strong writing and proofreading skills, and prior copywriting and editing experience. • Knowledge of a wide range of communication techniques and concepts. • Knowledge of various communications channels, including MS SharePoint, Teams and Outlook, as well as LinkedIn and other social media platforms. • Strong knowledge of leveraging AI (ChatGPT and Copilot).

🏖️ Benefits

• Competitive pay. • A safe and healthy work environment provided by our robust benefit program including family health and wellness programs. • 401K. • Employee assistance programs. • Paid time off. • Paid holidays. • Career advancement and development opportunities.