Nanny Solutions
Nanny Solutions is a company focused on connecting families with qualified caregivers through a streamlined hiring process. They offer both client and applicant registration to facilitate the search for nannies and childcare professionals, ensuring a trustworthy and compassionate experience for families seeking support.
Email Support Specialist
February 15
Nanny Solutions
Nanny Solutions is a company focused on connecting families with qualified caregivers through a streamlined hiring process. They offer both client and applicant registration to facilitate the search for nannies and childcare professionals, ensuring a trustworthy and compassionate experience for families seeking support.
📋 Description
• Respond to customer inquiries and issues via email in a timely manner • Provide accurate information and solutions to customer problems • Ensure customer satisfaction through excellent communication and service • Escalate complex issues to the appropriate teams for resolution • Maintain detailed records of customer interactions and transactions
🎯 Requirements
• Excellent written communication skills • Strong attention to detail • Ability to multitask and prioritize in a fast-paced environment • Previous customer service experience preferred • Proficiency in Microsoft Office and email management software
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🇺🇸 United States – Remote
💰 Venture Round on 2018-04
⏰ Full Time
🟢 Junior
💝 Customer Support
🚫👨🎓 No degree required
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