Narvar is a company that specializes in creating intelligent post-purchase experiences for ecommerce businesses. Their platform provides a range of services to enhance customer engagement and retention, from setting clear delivery expectations and proactive multi-channel messaging to seamless returns and exchanges. Narvar's solutions are designed to build loyalty by personalizing the consumer journey and optimizing reverse logistics, ultimately converting and retaining customers while increasing revenue and reducing costs. The company boasts a powerful network and integrations with popular platforms like Shopify, Zendesk, and Salesforce, and supports over 2,000 retailers globally. Narvar's services cater to a variety of industries including apparel, electronics, and beauty, providing exceptional post-purchase experiences through actionable insights and data-driven interactions across their ecosystem.
retail • post-purchase • returns • logistics • supply chain
November 22, 2024
Narvar is a company that specializes in creating intelligent post-purchase experiences for ecommerce businesses. Their platform provides a range of services to enhance customer engagement and retention, from setting clear delivery expectations and proactive multi-channel messaging to seamless returns and exchanges. Narvar's solutions are designed to build loyalty by personalizing the consumer journey and optimizing reverse logistics, ultimately converting and retaining customers while increasing revenue and reducing costs. The company boasts a powerful network and integrations with popular platforms like Shopify, Zendesk, and Salesforce, and supports over 2,000 retailers globally. Narvar's services cater to a variety of industries including apparel, electronics, and beauty, providing exceptional post-purchase experiences through actionable insights and data-driven interactions across their ecosystem.
retail • post-purchase • returns • logistics • supply chain
• Narvar is hiring a strong Product Manager with proven experience in building best-in-class SaaS products and features. • Lead Track and Notify product lines, including roadmap development and backlog management. • Exhibit confidence in explaining Narvar’s entire product suite, including messaging and returns. • Partner with stakeholders to define and prioritize the roadmap. • Use M&A research and user feedback to identify new product opportunities. • Develop relationships with Engineering and Design to create exceptional client experiences. • Collaborate with other product managers for consistency across all products. • Define and analyze key product metrics for optimization post-launch. • Interface with clients to gather requirements and iterate on features.
• 6+ years of software product management experience in high-leverage roles • 3+ years working in SaaS startups, ideally in ecommerce or retail fields • Track record of creating highly intuitive and usable business- and consumer-facing experiences • Ability to drive growth in ambiguous environments and bring others along • Proven ability to collaborate across teams and geographies • Skilled in analyzing and synthesizing data to set strategic goals while ensuring continuous measurement and iteration against it • Exceptional communication skills, with the ability to flex your style based on the audience and effectively engage C-level executives • Ability to keep perspective • Bachelor's degree in business administration, marketing, computer science, economics, or a related field; or equivalent work experience
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