Specialty Pharmacy Program Analyst

November 23

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National Association of Specialty Pharmacy (NASP)

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Specialty Pharmacy • Education • Advocacy • Pharmacist • Pharmacists

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Description

• The Specialty Pharmacy Program Analyst works in collaboration with the Program Manager • The analyst will be a key contact interacting with the manufacturer, HUB, case management teams, prescribers, and patients • Provide concise and accurate patient status information, participate in manufacturer status update meetings • Ensure manufacturer contract obligations are met and provide prompt follow-up on inquiries • Support internal therapy team by assisting in processing orders and handling escalated cases • Engage with manufacturer program manager and therapy team to ensure program requirements are met

Requirements

• Bachelor's degree, or in place of a degree, 4+ years of relevant experience preferable in Specialty Pharmacy • Ability to successfully work with a diverse customer base both externally and internally • Excellent verbal and written communication skills • Experience in providing excellent customer service skills to internal and external customers • Ability to work well in a team environment • Ability to manage intake of issues via phone and email • Ability to be detail oriented and flexible to changing priorities • Ability to identify solutions to problems quickly • Ability to prioritize workload and adhere to established response times • Ability to multitask and deliver on tight deadlines • Ability to work well in a fast-paced environment • Pharmacy Technician License Preferred • National Pharmacy Technician Certification Preferred • Intermediate knowledge of Microsoft Excel Required Preferred

Benefits

• BCBSIL Medical • Delta Dental • EyeMed Vision • 401k • Accident & Critical Illness • Life Insurance • PTO, Holiday Pay, and Floating Holidays • Tuition Reimbursement