Specialty Pharmacy Program Analyst

4 days ago

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National Association of Specialty Pharmacy (NASP)

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Specialty Pharmacy • Education • Advocacy • Pharmacist • Pharmacists

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Description

• Orsini Specialty Pharmacy is a leader in rare diseases and gene therapies. • Our mission is to pioneer comprehensive solutions that simplify how patients connect to advanced therapies while providing holistic, compassionate care. • The Specialty Pharmacy Program Analyst position works in collaboration with the Program Manager to provide support for assigned manufacturer program(s) and therapies. • The analyst will be a key contact interacting with the manufacturer, HUB and case management teams, prescribers, prescriber office staff and patients. • Provide concise and accurate patient status information, participate in status update meetings, and ensure contract obligations are met. • The analyst will support the internal therapy team by assisting in processing orders and/or handling escalated cases as time allows.

Requirements

• Bachelor's degree, or in place of a degree, 4+ years of relevant experience preferable in Specialty Pharmacy • Ability to successfully work with a diverse customer base both externally and internally, including but not limited to manufacturer accounts representatives, MD office staff, and patients. • Excellent verbal and written communication skills • Experience in providing excellent customer service skills to internal and external customers and able to react with strong sense of urgency when needed to prevent or resolve issues. • Ability to work well in a team environment and provide support to other team members. • Ability to manage intake of issues via phone and email and segregate urgent from non-urgent. • Ability to be detailed oriented and flexible to changing priorities. • Ability to identify solutions to problems quickly and clearly communicate results in a timely fashion. • Ability to prioritize workload and adhere to established response times to manufacturer for urgent and on-urgent issues. • Ability to multitask and deliver on tight deadlines. • Ability to work well in a fast-paced environment. • Pharmacy Technician License Preferred • National Pharmacy Technician Certification Preferred • Intermediate knowledge of Microsoft Excel Required Preferred Candidates in Chicago IL, Ohio or Raleigh, NC

Benefits

• BCBSIL Medical • Delta Dental • EyeMed Vision • 401k • Accident & Critical Illness • Life Insurance • PTO, Holiday Pay, and Floating Holidays • Tuition Reimbursement