Application Reliability Engineer

2 days ago

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Natera

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We are a global leader in cell-free DNA (cfDNA) testing, dedicated to oncology, women’s health, and organ health.

Non-Invasive Prenatal Testing (NIPT) • Single gene diseases • Preimplantation Genetic Screening (PGS)/Diagnosis (PGD) • Biopsy training • Multi-Disease Carrier Screening

1001 - 5000

Description

• At Natera we work every day to revolutionize the standard of care with next-generation, cell-free DNA testing. • The customer experience for our offerings is integral to providing the best care to our patients. • This role will be at the core to keep up the high standard that we are holding to ourselves by keeping our customer-facing applications reliable. • Identify patterns and opportunities to make applications more stable through automations, code changes etc. • Enhance application observability by optimizing metrics, logs and traces. • Perform code fixes for problem resolution and production deployments with minimum supervision. • Do root cause analysis of critical production issues and plan and execute corresponding resolution steps. • Conducting critical issue postmortem (follow up) meetings to engage relevant stakeholders like application team, production support and infrastructure teams. • Build tools to go from repeatable to automated quickly.

Requirements

• BS or MS degree in Computer Science. • 3+ to 5 years of experience in software development. • Experience with AWS services. • Ability to decompose complex systems and find failure scenarios. • Ability to write complex SQL statements. • Strong empathy for the end user and a passion for user experience. • Strong verbal and written communication skills. • Strong analytical and problem-solving skills. • Ability to multitask and attention to detail is crucial.

Benefits

• Comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents. • Free testing for employees and their immediate families in addition to fertility care benefits. • Pregnancy and baby bonding leave. • 401k benefits. • Commuter benefits. • Generous employee referral program!