2 days ago
• Work directly with our customers to evaluate existing systems, process and/or user needs. • Manage multiple projects and responsibilities simultaneously. • Analyse and map customer business requirements to implementation objectives. • Act as a liaison between Customer Education, Customer Support and Product Engineering. • Effectively report and communicate to project teams. • Develop and maintain a deep understanding of the functional architecture of NAVEX’s IRM solution. • Develop and initiate project plans and customer documentation. • Present NAVEX’s products and services to customers while providing functional and technical expertise. • Utilise company Salesforce.com and Professional Service Automation tools.
• 5+ years of proven software solution implementation experience; risk and/or compliance management industry experience is a plus. • Experience and familiarity with business process management and implementing SaaS delivery models; creating comprehensive business process and/or training documentation. • Professional fluency in German. • Strong analytical and decision-making ability. • Excellent organisational, communication and interpersonal skills. • Self-motivated with the ability to work under tight deadlines. • Proven project management skills. • Experience with suite of MS Office applications. • Strong presentation skills and experience conducting meetings/presentations using web tools (i.e. Microsoft Teams). • Familiarity with HTML, browser-based technologies and Data Integration Services. • Ability to drive results through your job competencies.
• Career growth. • Real rewards. • Meaningful purpose. • Life flexibility. • An inspiring culture. • Industry leadership.
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