Senior Engineer
December 5
Description
• The GTS Country Lead will be an integral part of our global technical support team • This role involves collaborating closely with country leads to enhance technical support quality • Ensure exceptional service delivery to our customers • Contribute to overall field quality through data analysis and technical support • Support broader process compliance requirements that ensure risk mitigations and operational efficiency of supported technicians
Requirements
• Must be licensed to operate a motor vehicle in your jurisdiction • Agreement to periodic and controlled review of telematics (GPS) data for risk analysis of driving behavior while conducting company business • Proven experience in technical support or related roles • Strong communication and leadership skills • Ability to work collaboratively across teams • Familiarity with NCR Voyix POS and SCO systems • Familiarity with 3rd Party POS and SCO an advantage
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