NCR Corporation
NCR Corporation has evolved into two distinct companies: NCR Voyix and NCR Atleos. NCR Voyix provides digital commerce solutions tailored for retailers and restaurants on a global scale, enhancing their sales and customer interaction capabilities. In contrast, NCR Atleos focuses on expanding financial access by transitioning transactions to self-service channels and empowering financial institutions and retailers with its extensive ATM network. Together, these entities continue to build on NCR's legacy of facilitating insights, connections, and experiences across various commerce and financial landscapes.
Enterprise technology for the banking, retail and hospitality industries.
Account Support Analyst
5 days ago
NCR Corporation
NCR Corporation has evolved into two distinct companies: NCR Voyix and NCR Atleos. NCR Voyix provides digital commerce solutions tailored for retailers and restaurants on a global scale, enhancing their sales and customer interaction capabilities. In contrast, NCR Atleos focuses on expanding financial access by transitioning transactions to self-service channels and empowering financial institutions and retailers with its extensive ATM network. Together, these entities continue to build on NCR's legacy of facilitating insights, connections, and experiences across various commerce and financial landscapes.
Enterprise technology for the banking, retail and hospitality industries.
📋 Description
• Providing support to various business customers • Using Knowledge Systems to identify solutions to known problems • Responsible for escalating unresolved problems to support centers • Customizing and providing business data and preparing standard reports • Tracking notifications and pending tickets via the screen • Solving tickets with a remote approach • Creating project teams and facilitating administrative work • Anticipating internal and external client needs • Developing new approaches when standard approaches do not apply • Adapting to demands and rapid changes
🎯 Requirements
• Excellent oral and written communication skills • Good team management and motivational skills • Working knowledge of Excel • Prior use of CSM is a plus
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