New Enterprise Associates (NEA)
New Enterprise Associates (NEA) is a venture capital firm that forms enduring partnerships with ambitious founders across all stages of company growth, from idea inception to IPO. They prioritize relationships and invest not only in ideas but also in the people behind them, with a strong focus on technology and healthcare sectors. NEA's team includes experts in AI strategy and healthcare, and they explore the potential of technology to push the boundaries of possibility. Through diverse perspectives and deep insights, NEA aims to be at the forefront of innovation, particularly in AI and healthcare.
Technology • Energy • Healthcare • Education • Consumer
Database Support Engineer
4 days ago
New Enterprise Associates (NEA)
New Enterprise Associates (NEA) is a venture capital firm that forms enduring partnerships with ambitious founders across all stages of company growth, from idea inception to IPO. They prioritize relationships and invest not only in ideas but also in the people behind them, with a strong focus on technology and healthcare sectors. NEA's team includes experts in AI strategy and healthcare, and they explore the potential of technology to push the boundaries of possibility. Through diverse perspectives and deep insights, NEA aims to be at the forefront of innovation, particularly in AI and healthcare.
Technology • Energy • Healthcare • Education • Consumer
📋 Description
• At Timescale, we empower businesses with real-time insights from their data, allowing them to make faster decisions and optimize operations. • Timescale is hiring a Database Support Engineer for our growing international team! The right candidates will be comfortable providing deep technical support and interacting with customers daily. • You should have deep experience with relational databases (PostgreSQL is a strong plus!) and must be able to gain a detailed understanding of TimescaleDB quickly. • You should have a “can do it” attitude, where helping the user comes first. • Timescale is a remote-first company; this is a full-time position, and English proficiency is required. • This is a permanent weekday role with 5-day, 8-hour, Monday - Friday shifts focused on Eastern Time (EST).
🎯 Requirements
• Bachelor’s degree in computer science, information systems, or equivalent experience. • Relational DB experience at scale: administration, data modeling, query optimization • Experience with relational databases (PostgreSQL a strong plus!) • Experience as a technical support professional with external customers. • Strong aptitude to understand and learn new software products. • Strong communication skills and the ability to express patience and empathy when troubleshooting complex technical concepts to a varied audience.
🏖️ Benefits
• Flexible PTO and family leave • Fridays off in August 😎 • Full remote work from almost anywhere • Stock options • Monthly WiFi stipend • Professional development and educational benefits 📚 • Premium insurance options for you and your family (US employees)
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