Instructional Design - E-Learning Specialist

2 days ago

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student loan products and services • education services • technology solutions

5001 - 10000

Description

• Work closely with subject matter experts to design and develop SCORM compliant online training courses. • Create and develop intuitive, engaging, and interactive visual training content using a variety of software/authoring tools. • Implement creative instructional design strategies and online learning experiences through multimedia, video production, and digital content. • Develop storyboards and author scripts for e-Learning. • Regularly update course content per annual cycle dates and based on quality reviews and feedback. • Draft learning objectives and knowledge assessments to measure training effectiveness. • Monitor training content for consistency, accuracy, clarity, ease-of-navigation, and best practices for user experience. • Customize standard courses with customer-specific details, branding, etc. • Collaborate with subject matter experts, customers, and stakeholders to identify training needs. • Effectively communicate project expectations to team members and customers. • Assist with project-related activities such as tracking customer feedback and maintaining project checklists. • Test technical functionality/compatibility across multiple browsers and platforms. • Develop and test training course compliance with required ADA and digital accessibility standards/Web Content Accessibility Guidelines (WCAG). • Troubleshoot functionality issues and partner with Operations Support when issues arise. • Research and advocate for new innovations in learning design and education. • Participation in sales presentations and demonstrations of the training platform and courses.

Requirements

• Bachelor’s Degree, preferably in Instructional Design or Graphic Arts. • 3+ years of relevant experience. • Experience in cybersecurity, privacy, compliance, or technology preferred. • Experience in learning design and content development. • Demonstrable experience in writing effective copy, instructional text, audio, and video scripts. • Experience storyboarding for eLearning or multimedia content. • Experience developing high-quality interactive eLearning modules. • Experience with delivering training to a range of learner audiences. • Experience developing responsive content to meet required Accessibility standards. • Experience testing/documenting accessibility compliance (VPAT documentation). • Experience with Storyline Articulate, Rise 360, or other authoring and video/animation tools. • Experience with SCORM and other e-learning standards. • Experience/proficiency with Learning Management Systems (LMS).

Benefits

• medical, dental, vision • HSA and FSA • generous earned time off • 401K/student loan repayment • life insurance & AD&D insurance • employee assistance program • employee stock purchase program • tuition reimbursement • performance-based incentive pay • short- and long-term disability • robust wellness program