Principal Consultant
October 31
Description
• Principal Consultants are senior members of the Customer Success team who offer expertise and guidance throughout our sales and delivery cycles. • Duties include working directly with our prospects and clients, analyzing and advising on business strategy and proposing optimal solutions throughout sales and delivery cycles. • Key responsibilities include: Become Trusted Advisor - build a long-term, profitable partnership with our clients to ensure key business objectives are met with quantifiable outcomes. • Project Execution Oversight - Work with the Project Manager to guide and control solution delivery activities across clients and delivery teams. • Designing and leading workshops alongside Solution Architects and Business Analysts. • Analyzing project deliverables to ensure quality, alignment with program objectives, and overarching solution considerations • Working across competencies to deliver on time, on budget programs • Serve as escalation point, manage risk, and drive executive level steering committee conversations • Account Management and Sales Support - Support existing and prospective clients to grow their business using Neocol capabilities and best practices.
Requirements
• 7-10+ years of business consulting experience • 5+ years of Salesforce consulting experience • Account management and experience building client relationships • Strong communication skills with business stakeholders • Experience with Salesforce Revenue Cloud (CPQ/Billing) • Business process focused • Conflict resolution • Executive leadership understanding
Benefits
• Fully remote workforce ensures that you have the tools you need to successfully perform your job and create a proper balance of work and personal life • Employer match 401(k) plan • Medical, vision & dental benefit offerings • Adoption Assistance Program • Flexible PTO
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