Pre-Sales Engineer

March 13

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NetBrain Technologies Inc.

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NetBrain Technologies Inc. is a leading provider of AI-powered network automation solutions. The company specializes in proactive network operations and troubleshooting, offering a platform that simplifies network discovery, automates remediation, and ensures network observability. NetBrain's innovative features include AI Co-Pilot, no-code automation, dynamic mapping, and preventive automation tools that assist in network diagnostics and safe change management. Trusted by numerous Fortune 500 companies, NetBrain serves a wide range of industries including cloud operations, security operation centers, and network architects, providing solutions that address network challenges such as outage prevention, risk mitigation, and compliance. The company also offers extensive resources for training and professional development through NetBrain University.

Network Management Software • Network Discovery • SDN Management • Network Doucumentation • Network Troubleshooting

501 - 1000 employees

Founded 2004

🤖 Artificial Intelligence

🏢 Enterprise

📡 Telecommunications

💰 $40M Venture Round on 2014-04

📋 Description

• The NetBrain Pre-Sales Engineering team is looking for a Pre-Sales Engineer in the area of Network Management and Automation based remotely in the Ontario region. • This Pre-Sales Engineer will provide technical expertise throughout our sales process to our customers. • Networking experience is of paramount importance in this search! • This position requires someone to be fluent in Spanish. • The Field Pre-Sales Engineer will be on the front lines helping our Account Executives and Inside Sales Representatives. • You will help Fortune 100 companies to transform their network operations, and you will make a massive impact in NetBrain’s growth as a company. • Conduct technical discovery and solution development while performing various pre-sales demos of NetBrain software both on-site and online for prospective customers consisting of network engineers, network managers, and key business stakeholders. • Partner with Account Executives to create and refine strategies to support customers and sales opportunities with a focus on technical wins and business impact. • Provide technical sales support and oversight in the NetBrain Assisted Proof of Concept process (POC) via remote meetings with customers, proving NetBrain’s functionality and value in the customer’s environment. • Perform thorough analysis of customers' network environment by capturing requirements and IT management pain points, understanding their impact and proposing the most suitable solutions and describing the associated value. • Provide technical support on network technologies and deployments to internal NetBrain teams including pre-sales, post-sales, advanced services, marketing, and product management. • Make recommendations on potential product improvements to the product development team according to customer feedback. • Train and assist customers on using the many features of NetBrain to manage their network. • Act as the technical point of contact to prospective customers via on-line meetings, phone or email.

🎯 Requirements

• Bachelor’s degree or equivalent certification • 3-5+ years' experience • Working knowledge of major vendors’ networking products configurations, operations, and deployments • Experience implementing and troubleshooting dynamic routing protocols, QOS, Security, MPLS, Multicast, etc. • Excellent verbal and written communicator with strong technical presentation skills and the ability to manage key stakeholders in very large enterprises • You are a fast learner of highly complex technologies • Previous Network Automation or Network Operations and/or NOC experience is preferred, not required • Fluency in English and Spanish is required; fluency in Portuguese is a plus