Site Reliability Engineer

3 days ago

Apply Now

Receive Emails with Similar Jobs

Newfold Digital

WebsiteLinkedInAll Job Openings

websites • domains • hosting • online marketing • SEO

1001 - 5000

💰 Venture Round on 2021-01

Description

• This team is responsible for managing email systems for various brands which cater to about 7 million mailboxes in total. • These systems deliver over 25 million mails a day. • As a Site Reliability Engineer, you will work with a team of highly technical Site Reliability Engineers, Software engineers, System Administrators, Product Managers, and business leads to engineer great products, deliver five 9’s uptime, build reliable systems, tools &, automate processes. • You will become an expert detective, diving into complex escalations involving technical challenges, engineering problems, customer connects, and platform growth concerns. • Be responsible for downtime and maintain the product SLA. • Participate in weekly oncall rotation, solving escalated tickets, resolving outages, and debugging production issues. • Provide great customer service by responding to escalations and building self‐serving tools/methods for customers and support teams. • Work closely with various stakeholders like Engineering, Monitoring and Operations teams, NetOps &, business development teams. • Strict adherence to automating routine tasks by scripting. • Learning and continuous improvement - Devote time for learning innovative technology and practices.

Requirements

• Excellent knowledge of Linux internals & OS fundamentals like scheduler, memory, storage, networking, Filesystems etc. • OSI, TCP/IP & networking fundamentals • Exposure to RDBMS like MySQL, PostgreSQL etc. • Exposure to any configuration management tools like Puppet, Ansible, Chef etc • Understanding of GIT concepts / terminologies. • Shell scripting • Strong interpersonal communication skills (including listening, speaking, and writing) and ability to work well in a diverse, team-focused environment with other teams • Understanding of DNS-to-Deployments and everything in between. • Experience of managing large-scale infrastructure. • Knowledge of HA-Proxy, Nginx, Heartbeat/KeepAlived, pacemaker etc. • Prior experience of managing global DNS infrastructure and large-scale Email systems is a bonus. • Exposure to RDBMS and NoSQL Databases like MySQL / PostgreSQL, Redis, Cassandra, etc. • Understanding of virtualization and containerization. • Working knowledge of Docker, KVM/Libvirt. • Exposure to infrastructure orchestration platforms like Kubernetes, OpenShift, OpenStack, & GCP a plus. • Has prior experience in managing mail servers running Postfix, Dovecot, Exim, Roundcube Webmail etc. • Proficient in at least one scripting language like Python, Ruby, Golang, Perl, PowerShell, etc.