Senior Software Engineer - FSM

3 days ago

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NewRocket

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NewRocket is a top global ServiceNow partner, providing a wide range of services and solutions to help enterprise leaders solve complex business problems. They specialize in advisory and transformation services, design and implementation, managed services, and more, focusing on improving customer and employee experiences through the use of the ServiceNow platform. Their solutions include platforms and integrations, security, risk, and resilience, as well as technology excellence. NewRocket serves a variety of industries including education, healthcare, financial services, and the public sector, among others, and is known for their expertise in UI and UX design as well as their ability to enhance workflows and improve business processes efficiently.

Information Technology • Managed Services • Management Consulting • Professional Services • Consulting

501 - 1000 employees

🏢 Enterprise

🔐 Security

📋 Description

• NewRocket is a global team made up of ServiceNow professionals who help our customers run and grow their ServiceNow environments. • We are hiring a ServiceNow Senior Software Engineer with FSM experience. • The Senior Software Engineer is responsible for leading, coaching and mentoring a team of Software Engineers who provide the development of project professional services for customers. • The Senior Software Engineer will implement and develop customizations based on functional and technical requirements using leading practices and internal code standards on large-scale more complex professional services projects. • We will provide support and guidance to get you up to speed on some of the most amazing projects! • We provide official ServiceNow training so you can achieve multiple certifications. • We will set expectations for what success looks like. • Then we will allow you to use your skills and experience to come up with innovative solutions to achieve customer goals. • Come join our crew!

🎯 Requirements

• 4+ years’ experience supporting the implementation, administration, configuration, and/or development of ServiceNow in 2 or more capabilities (i.e. ITSM, FSM, CSM, etc.) • Experience with integration between ServiceNow and other systems/platforms using both mid servers and cloud to cloud • Experience working with Web Services Integration (SOAP, REST) and any bi-directional, automated integration between two systems. • Data Extraction Technologies (e.g. JDBC, ODBC) or ETL integrations • Proven experience with implementing ServiceNow, ITSM, Service Catalog, and Workflows to meet business requirements • Deep understanding of the ServiceNow CMDB and all related processes • Knowledge of all aspects of ServiceNow scripting including Business Rules, Client Scripts, UI Builder, Scripted REST APIs, and Script Includes • Ability to create technical design documents and user documentation