Senior Software Engineer - ITOM

September 10

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NewRocket

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Information Technology • Managed Services • Management Consulting • Professional Services • Consulting

501 - 1000

Description

• NewRocket is hiring a ServiceNow Senior Software Engineer (ITOM) for a global client. • Responsible for leading, coaching and mentoring a team of Software Engineers. • Develop and implement customizations based on functional and technical requirements. • Analyze, design, program, debug and modify software enhancements. • Write code, complete programming, and perform testing and debugging of applications. • Collaborate with delivery team and other engineers to meet project requirements. • Deliver outstanding customer experiences by providing administration and development during implementation.

Requirements

• Strong knowledge of software engineering principles for cloud-based platforms • Strong understanding of the ServiceNow functionalities and features of ITOM, ITAM and ITSM • Solid knowledge of glide record usage, XML and structural programming concepts • Proficient in JavaScript • Excellent understanding of core object-oriented programming with hands-on experience developing for and/or customizing the ServiceNow Platform • Strong written and verbal communication skills • Working knowledge of relational databases • Ability to assess and mitigate risk • Strong leadership capabilities • Effective facilitation, coaching and mentoring skills with ability to motivate a team • Strong problem-solving skills; ability to simplify complex situations • Strong relationship management skills with all levels • Ability to deliver high degree of customer satisfaction • Comfortable working in a matrixed organization • Comfortable working with ambiguity and change