Senior Software Engineer - ITSM

6 days ago

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NewRocket

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Information Technology • Managed Services • Management Consulting • Professional Services • Consulting

501 - 1000

Description

• NewRocket is hiring a ServiceNow Senior Software Engineer (ITSM/Catalog) to join the India team. • This role involves leading, coaching, and mentoring a team of Software Engineers. • Responsible for developing customizations based on functional and technical requirements. • Collaborate with engineers to understand and implement development and project requirements. • Deliver outstanding customer experiences during the implementation of ServiceNow solutions.

Requirements

• 4+ years’ experience supporting the implementation, administration, configuration, and/or development of ServiceNow in 2 or more capabilities (i.e. ITSM, ITOM, ITAM, Platform, CSM, etc.) • Experience with integration between ServiceNow and other systems/platforms using both mid servers and cloud to cloud • Experience working with Web Services Integration (SOAP, REST) and any bi-directional, automated integration between two systems. • Data Extraction Technologies (e.g. JDBC, ODBC) or ETL integrations • Proven experience with implementing ServiceNow CMDB, Discovery, Software Asset Management, ITSM, Service Catalog, and Workflows to meet business requirements • Deep understanding of the ServiceNow CMDB and all related processes • Knowledge of all aspects of ServiceNow scripting including Business Rules, Client Scripts, UI Builder, Scripted REST APIs, and Script Includes • Ability to create technical design documents and user documentation