Senior Solutions Delivery Consultant

September 27

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Nextiva

WebsiteLinkedInAll Job Openings

VoIP • Unified Communications • Sales • Hosted PBX • Internet Fax

1001 - 5000

💰 $200M Private Equity Round on 2021-09

Description

• Redefine the future of customer experiences. • Changing the game with a conversation-centric platform. • Highly passionate about successful customer outcomes and service delivery. • Independently project manage design and implementation of Nextiva’s product solutions. • Responsible for successful implementation of new and existing customer solutions. • Strong personal time management skills and organizational skills required. • Detail-oriented, with experience in managing multiple implementations simultaneously.

Requirements

• BA/BS degree desired • Minimum of 5 years of solutions delivery experience or solutions engineering experience • Preferred 5-7 years of technical experience in UCaaS and/or CCaaS • Must have a Professional and Collaborative demeanor • Deep technical working understanding of voice, contact center, data movement, and SaaS application requirements • Exceptional analytical and problem-solving ability • Experience with Agile/Scrum and Waterfall methodology preferred • Must be comfortable working in an accountable, high-speed, high-pressure environment • Highly organized, must be able to handle multiple tasks with speed and accuracy, independently • Must be capable of prioritizing activities and scheduling to obtain effective results • Strong oral and written communication and presentation skills • Excellent customer and vendor relationship management skills and comfortable talking with clients at all levels of an organization • Will/must manage flexible hours per customer needs and related project milestones • Must possess strong time management and self-project management skills • Preferred experience with SalesForce and working with PSA software