Senior Infrastructure Sustainment Administrator

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NexGen Data Systems, Inc.

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Information Technology • Systems integration and technology • Networking • Systems • Storage Networking

201 - 500 employees

🤝 B2B

🔒 Cybersecurity

☁️ SaaS

Description

• NexGen Data Systems is seeking a highly skilled and motivated Network Engineer to serve as an Infrastructure Sustainment Administrator within a dynamic and fast-paced 24/7 operational team. • This critical role supports the sustained operation and maintenance of a newly deployed naval enterprise transport network, ensuring 24/7/365 availability and reliability. • As an Infrastructure Sustainment Administrator, you will play a key role in troubleshooting and resolving Tier 1-2 operational issues, leveraging a suite of tools and processes to monitor the performance and availability of network nodes and infrastructure across multiple exchange points. • This position is integral to maintaining the operational integrity of a mission-critical network, requiring both technical expertise and a commitment to excellence in service delivery. • Incident Response: Quickly identify, triage, and address outages, analyzing symptoms and potential root causes to implement effective resolutions or escalate to Tier 3 support when necessary. • Performance Monitoring: Utilize advanced monitoring tools to oversee network infrastructure and ensure optimal performance. • Communication & Collaboration: Provide clear, professional written advisories to customers and operations staff, translating technical information into actionable insights. • Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.

Requirements

• 2 years’ relevant experience in supporting a large network infrastructure. • Bachelor of Science degree in Computer Science or a related discipline is preferred but not required. • 5+ years’ relevant experience in supporting a large network infrastructure. • A strong working knowledge with Routers, Switches, Firewalls, and Virtual Private Network devices. • A good understanding of TCP/IP in regard to routing and subnetting. • Must be a team player that can work under pressure with good written and oral communication skills. • Experience with the following Network protocols and services: SD-WAN and Spine-Leaf Architecture (previous operating experience a must), Troubleshooting IPSec tunnels, Routing Protocols (OSPF, BGP), Access Control Lists, Layer 2 Switching, Spanning Tree, and Packet Analysis. • Experience with the following a plus: Arista switches, Palo Alto Firewalls, and TAP and network visibility (i.e. Gigamon, NetScout). • Adapt rapidly to new systems and technologies. • Resolve complex network issues efficiently and effectively. • Communicate technical details in a clear, concise, and professional manner to diverse stakeholders. • A strong sense of urgency including self-governance on task priority. • Must have a "teacher" mentality to support the development of less experienced engineers. • Must be willing to work shifts to cover a 24x7 operational environment. • Must be willing to cover on-call schedule on a rotating basis. • Active Secret or higher Department of Defense clearance is required for consideration. • 8140 compliance required (Sec+ and OS Certification).

Benefits

• Company covers 100% of premiums for the employee’s medical, dental, and vision insurance and subsidizes premiums for spouse and dependents. • Company provides short and long term disability plans. • 401(k) match up to 10% of the employee’s salary contributions to 401(K) plan. • Comprehensive training and development program. • 11 paid holidays and paid time off (PTO) accrual level starts at 15 days annually.