Senior Client Services Project Manager

5 days ago

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NICE

WebsiteLinkedInAll Job Openings

Big data capture and analysis • Multi-channel interactions Recording • Financial crime solutions • Customer experience management solutions • Security and public safety solutions

5001 - 10000 employees

Founded 1991

☁️ SaaS

🤖 Artificial Intelligence

📡 Telecommunications

Description

• At NICE, we don’t limit our challenges. We challenge our limits. Always. • Direct and manage project development and delivery from beginning to end • Set and continually manage project expectations with team members and stakeholders • Define project scope, goals and deliverables that support business objectives in collaboration with internal stakeholders as well as customers and partners • Develop project plans, diagrams, and communications documents • Estimate the resources and participants needed to achieve project goals • Negotiate with other department managers and implementation managers for the allocation of required staff • Plan and schedule project timelines and milestones using appropriate tools and track deliverables • Develop and deliver progress reports, proposals, requirements documentation, and presentations • Join an ever-growing, market disrupting, global company where the teams work in a fast-paced, collaborative, and creative environment!

Requirements

• Bachelor's degree in Business Management or related field or related work experience required • 6+ years experience in project management or technically relevant occupation • Experience in Software as a Service (SaaS,) call recording, or telephony industry • Strong project management skills in planning and coordination for timely delivery • Good understanding of principles, theories, practices and techniques for managing project workload and analysis needed for key deliverables • Financial and budget competencies • PMI certification desired