Senior Client Services Project Manager

October 17

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NICE

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Big data capture and analysis • Multi-channel interactions Recording • Financial crime solutions • Customer experience management solutions • Security and public safety solutions

5001 - 10000

Description

• At NICE, we don’t limit our challenges • The primary purpose of this position is to ensure that major corporate IT initiatives are organized, structured, defined and delivered within specified time frames • Assist with departmental collaboration and communication • Requires interfacing with multiple departments and translating business requirements into technical specifications • Plays a key role in organization, tracking and reporting defined project measurements

Requirements

• Bachelor's degree in Business Management or related field or related work experience required • 6+ years experience in project management or technically relevant occupation • Experience in Software as a Service (SaaS,) call recording, or telephony industry • Strong project management skills in planning and coordination for timely delivery • Good understanding of principles, theories, practices and techniques for managing project workload and analysis needed for key deliverables • Financial and budget competencies • PMI certification desired