NinjaHoldings is a pioneering company offering transformative and innovative financial solutions, focusing on digital lending and financial services for underserved Americans. As original entrepreneurs and data scientists, they have developed digital money platforms to empower individuals often overlooked by traditional banks. Through their brands like CreditNinja and NinjaCard, they provide a comprehensive suite of digital banking and lending products, with incentives and rewards that help guide customers towards financial improvement. Additionally, their NinjaEdge brand offers B2B solutions for companies, enhancing customer understanding via bespoke underwriting, fraud detection, and analytics services.
Consumer Lending • FinTech • Specialty Finance • Nonbank Lending • Consumer Finance
March 4
NinjaHoldings is a pioneering company offering transformative and innovative financial solutions, focusing on digital lending and financial services for underserved Americans. As original entrepreneurs and data scientists, they have developed digital money platforms to empower individuals often overlooked by traditional banks. Through their brands like CreditNinja and NinjaCard, they provide a comprehensive suite of digital banking and lending products, with incentives and rewards that help guide customers towards financial improvement. Additionally, their NinjaEdge brand offers B2B solutions for companies, enhancing customer understanding via bespoke underwriting, fraud detection, and analytics services.
Consumer Lending • FinTech • Specialty Finance • Nonbank Lending • Consumer Finance
• The Compliance Business Analyst, Compliance Risk Mitigation and Management, plays a key role in driving compliance initiatives and ensuring operational processes align with regulatory requirements. • Acting as a pivotal link between internal teams and external bank partners, this role combines business analysis and project management expertise to prioritize and execute compliance-related tasks efficiently while meeting business goals. • The ideal candidate will oversee issue resolution, track trends, refine processes, and foster productive stakeholder relationships. • Additionally, this role involves advocating for compliance, building and leading a team, and ensuring compliance policies are executed effectively to support organizational success. • Key Responsibilities: Internal Responsibilities Champion compliance efforts, ensuring tasks are prioritized, tracked, and completed on time Collaborate with cross-functional teams to assign responsibilities, monitor progress, and address roadblocks Manage compliance programs, including complaint management, credit disputes, error resolution, and vulnerability management Oversee the Issue Management process, including root cause analysis, corrective actions, and reporting Develop and manage project plans and ensure timely completion of compliance training across all teams External Responsibilities Serve as the primary liaison with bank partners, ensuring their requests are clear, reasonable, and addressed promptly Oversee third-parties that support compliance operational processes that this team is responsible for Collaborate with partners to refine processes and provide alternative solutions to unreasonable requests when needed Prepare and deliver compliance reports to stakeholders and bank partners, highlighting key trends and actionable insights Leadership and Strategy Lead and mentor team members, ensuring alignment with compliance objectives while building and developing the team as needed Identify opportunities to improve compliance workflows and streamline internal and external communication Supervise third-party vendors and ensure compliance with evolving regulatory requirements Implement bank guidance into compliance programs and address challenges proactively
• Education: Bachelor’s degree in Business, Compliance, or a related field. • Experience: 5+ years in compliance operations, including issue resolution and program management • Proven leadership experience, including team building and vendor management • Experience collaborating with external partners, such as banks or third-party vendors, on compliance initiatives • Familiarity with regulatory requirements (e.g., SCRA, MLA, TILA, FCRA, FDCPA) • Skills: Strong project management and analytical skills with the ability to identify trends and recommend improvements • Excellent communication skills, capable of building strong relationships with stakeholders and bank partners, and delivering clear, actionable reports • Analytical mindset with the ability to identify inefficiencies, recommend improvements, and drive process enhancements • Proficiency in compliance tools and systems (e.g., Jira, Confluence)
• Competitive salary and benefits package • Flexible, remote work • Fun, fast-paced work environment • Dynamic start-up culture • Convenient downtown Chicago office located in the heart of the city • Equal opportunity employer
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