DGX Cloud Technical Account Manager

6 days ago

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NVIDIA

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GPU-accelerated computing • artificial intelligence • deep learning • virtual reality • gaming

10,000+

Description

• Support Solutions Engineer in NVIDIA Enterprise Experience • Improve availability and reliability of NVIDIA AI Enterprise products • Drive customer issues from inception through to resolution • Collaborate closely with engineering teams for issue resolution • Work on an offset schedule to cover Saturday and Sunday for continuous support

Requirements

• BS in Computer Science, Electrical Engineering, Computer Engineering, or a related field, or equivalent experience • 5+ years of experience in system software development, cloud infrastructure, and troubleshooting customer issues • Strong understanding of computer science concepts with excellent knowledge of Python and scripting methodologies • Proven grasp of datacenter, cloud, and Artificial Intelligence technologies to provide comprehensive solutions for sophisticated installations, maintenance, or operations • Superb professional-level interpersonal and communication skills • A self-starter with a passion for solving problems, intellectual curiosity, positive approach, flexibility, analytical ability, self-motivation, and a team-oriented attitude

Benefits

• Highly competitive salaries • Comprehensive benefits package