OBRIO
OBRIO is a product IT company within the Genesis business ecosystem. It focuses on creating valuable products that improve people's lives, with a global presence spanning over 50 countries and boasting 60 million users worldwide. Its products have achieved the top rank in their niche in terms of downloads and revenue, with an average rating of 4. 8 on the Apple Store and Google Play Market. OBRIO collaborates with major global companies like Facebook, Snapchat, TikTok, Google, and Amazon. It engages in creative partnerships, such as working with Jennifer Freed and Smule to produce guides on mental health and astrology-themed playlists. The company is recognized for offering opportunities for growth and innovation and maintains offices in Kyiv, Warsaw, and Nicosia.
Mobile apps and Web apps
Account Manager
January 31
OBRIO
OBRIO is a product IT company within the Genesis business ecosystem. It focuses on creating valuable products that improve people's lives, with a global presence spanning over 50 countries and boasting 60 million users worldwide. Its products have achieved the top rank in their niche in terms of downloads and revenue, with an average rating of 4. 8 on the Apple Store and Google Play Market. OBRIO collaborates with major global companies like Facebook, Snapchat, TikTok, Google, and Amazon. It engages in creative partnerships, such as working with Jennifer Freed and Smule to produce guides on mental health and astrology-themed playlists. The company is recognized for offering opportunities for growth and innovation and maintains offices in Kyiv, Warsaw, and Nicosia.
Mobile apps and Web apps
📋 Description
• OBRIO is seeking a dedicated and customer-focused Account Manager to join our Customer Success team; • Play a pivotal role in enhancing trust, loyalty, and satisfaction among our premium users; • Provide exclusive and recognized support to elevate the overall customer experience within the premium segment; • Your interactions will stimulate a strong emotional connection between our brand and premium clients; • Contribute to increased customer lifetime value and higher retention rates;
🎯 Requirements
• At least 2 years on Customer Support Agent, Account Manager, Customer Success, Premium (VIP) support positions; • Proficient in English (B2+ level, both written and oral); • Experience in CRM and Zendesk platforms; • Customer data analysis skills; • Empathy towards customer needs and concerns; • Strong communication skills, both written and verbal; • Critical thinking to address complex customer issues; • Effective time-management skills to handle multiple tasks.
🏖️ Benefits
• Benefit from the flexibility to work from anywhere in the world; • Work from the comfort of your home or from one of our offices in Kyiv or Warsaw. The choice is yours! • Enjoy 20 annual vacation days and unlimited sick leave, all covered by the company; • Don't worry about getting the right equipment, we've got you covered if necessary; • Stay healthy with access to a corporate doctor online, and health insurance options in Ukraine or a fixed amount towards insurance abroad after your probation period; • Keep learning with our extensive corporate library, internal online meetings, and lectures; • Grow your skills with our training compensation program; • Take advantage of our supportive corporate culture, including assistance with relocation, advice on legal stay abroad, housing support, and help for third-country nationals; • Have fun with our online events and team-building activities!
Apply NowDiscover 100,000+ Remote Jobs!
Join now to unlock all job opportunities.
Wall of Love
Frequently asked questions
We use powerful scraping tech to scan the internet for thousands of remote jobs daily. It operates 24/7 and costs us to operate, so we charge for access to keep the site running.
Of course! You can cancel your subscription at any time with no hidden fees or penalties. Once canceled, you’ll still have access until the end of your current billing period.
Other job boards only have jobs from companies that pay to post. This means that you miss out on jobs from companies that don't want to pay. On the other hand, Remote Rocketship scrapes the internet for jobs and doesn't accept payments from companies. This means we have thousands more jobs!
New jobs are constantly being posted. We check each company website every day to ensure we have the most up-to-date job listings.
Yes! We’re always looking to expand our listings and appreciate any suggestions from our community. Just send an email to Lior@remoterocketship.com. I read every request.
Remote Rocketship is a solo project by me, Lior Neu-ner. I built this website for my wife when she was looking for a job! She was having a hard time finding remote jobs, so I decided to build her a tool that would search the internet for her.