Senior Manager, Marketing Operations

2 days ago

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Observe.AI

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Machine Learning • Artificial Intelligence • Conversation Intelligence • Contact Center Quality Assurance • Call Center Quality Assurance

201 - 500

Description

•Define and optimize the marketing funnel, delivering data visualizations and performance reports. •Develop and maintain dashboards and reports, providing actionable insights to improve performance. •Support the development and forecasting of lead and pipeline targets, setting marketing KPIs to align with revenue goals. •Oversee and optimize the marketing tech stack, ensuring seamless integration and functionality. •Improve lead management and data enrichment processes to ensure accurate and easily accessible information. •Manage the marketing budget and technology renewals, aligning with strategic objectives. •Evaluate and implement new technologies, manage vendor relationships, and drive process efficiencies.

Requirements

•6+ years of marketing operations experience with expertise in top-of-funnel strategies for conversion and pipeline growth. •Knowledgeable in IT, sales, finance, marketing, and sales development integration. •Ability to communicate and drive strategic priorities across multiple functions. •Proven ability to turn data into actionable business insights. •Skilled in translating business processes into clear documentation. •Proficient with Salesforce, Marketo, Outreach, ZoomInfo, 6Sense

Benefits

•Competitive compensation including equity •Excellent medical, dental, and vision insurance options •Flexible time off •12 Company holidays + Winter Break and up to 14 weeks of parental leave •401K plan •Quarterly Lifestyle Spend •Monthly Mobile + Internet Stipend •Pre-tax Commuter Benefits