VP, Sales Engineering

October 20

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Observe.AI

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Machine Learning • Artificial Intelligence • Conversation Intelligence • Contact Center Quality Assurance • Call Center Quality Assurance

201 - 500

Description

• Observe.AI boosts contact center performance with conversation intelligence. • Responsible for leading the sales engineering team to support revenue goals. • Requires deep understanding of technology and articulating its value to customers. • Plays a strategic role in developing sales strategies.

Requirements

• 10+ years of experience in sales engineering or technical sales roles, with at least 5 years in a leadership position. Proven track record of successfully leading and scaling a sales engineering team in a high-growth environment. • Telephony stack, Basic Understand of AI, and experience with AWS • Bachelor’s degree in engineering, computer science, business, or a related field; advanced degree (MBA, Master’s in Engineering) is preferred. • Strong leadership and team management skills, with the ability to inspire and develop technical talent. • Excellent communication and presentation skills, with the ability to convey complex technical concepts to both technical and non-technical audiences. • Strategic thinker with strong business acumen and a customer-centric approach. • Ability to navigate complex sales processes and influence decision-making at all levels. • Deep technical expertise in the relevant industry or technology stack. • Experience in Contact Center or CX

Benefits

• Competitive compensation including equity • Excellent medical, dental, and vision insurance options • Flexible time off • 12 Company holidays + Winter Break and up to 14 weeks of parental leave • 401K plan • Quarterly Lifestyle Spend • Monthly Mobile + Internet Stipend • Pre-tax Commuter Benefits