Community Manager

8 hours ago

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Logo of OKX

OKX

Exchange • Blockchain • Futures • API • Technology

1001 - 5000

Description

• Manage local OKX community operations. • Grow the local online and offline OKX community by building a new user conversion strategy. • Drive interactions in the local OKX forums, instant messaging platforms, and chat groups with the community to increase positive engagement. • Collaborate with internal departments to establish campaign objectives, complete tasks, and identify and solve problems. • Explore new community-friendly platforms and groups to facilitate the expansion of OKX's local user base and influence. • Organize online events, assist in offline meet-ups, and conduct product and service surveys. • Provide user feedback and market insights. • Suggesting new ways to promote company offerings to the community and to reach measurable value. • Support KOL leads sourcing. • Support OKX products' educational content creation.

Requirements

• Relevant experience in customer support • Previous experience with key social media channels (Twitter, Telegram, Discord) • Exceptional communication skills in English and French • Strong understanding of cryptocurrency/blockchain related terminologies and trends and have a liking for crypto cultures • Be able to work flexible and stretched hours to interact with the crypto community as frequently as possible

Benefits

• Competitive total compensation package • L&D programs and Education subsidy for employees' growth and development • Various team building programs and company events • More that we love to tell you along the process!

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