Onepage
Onepage is a versatile and user-friendly website-building tool designed to help agencies and businesses create and maintain websites, landing pages, mobile linktrees, and quizzes efficiently. It offers a fast and modern alternative to WordPress, catering especially to small businesses and agencies aiming to enhance their online presence. The platform enables the creation of complex marketing funnels and integrates CRM features for lead management. With a focus on security and compliance, Onepage provides GDPR-compliant templates and uses cloud-based servers located in Germany. It stands out for its ease of use, making it accessible for users with various levels of technical expertise, and offers collaborative features for team projects.
Customer Support Manager - SaaS Focus
February 28
Onepage
Onepage is a versatile and user-friendly website-building tool designed to help agencies and businesses create and maintain websites, landing pages, mobile linktrees, and quizzes efficiently. It offers a fast and modern alternative to WordPress, catering especially to small businesses and agencies aiming to enhance their online presence. The platform enables the creation of complex marketing funnels and integrates CRM features for lead management. With a focus on security and compliance, Onepage provides GDPR-compliant templates and uses cloud-based servers located in Germany. It stands out for its ease of use, making it accessible for users with various levels of technical expertise, and offers collaborative features for team projects.
📋 Description
• Verantwortliche Anlaufstelle für Kunden in der Nutzung der SaaS-Plattform • Unterstützung bei technischen Fragen und effiziente Problemlösung • Professionelle Abwicklung von Kundenanfragen zu Kündigungen und Software-Funktionen • Erklärung technischer Funktionen zur Maximierung des Plattformpotenzials • Enge Zusammenarbeit mit dem IT-Team zur Lösung von technischen Problemen • Aktive Mitwirkung an Prozessverbesserungen unter Einbringung eigener Ideen
🎯 Requirements
• Erfahrung im SaaS-Umfeld durch vorherige Arbeit in einem SaaS-Unternehmen • Technisch affin mit Kenntnis in Softwarelösungen und der Fähigkeit, technische Sachverhalte verständlich zu erklären • Idealerweise Erfahrung in der Erstellung von Webseiten und mit Webseiten-Buildern • Kenntnisse in Software und Tools wie Intercom, Stripe, Linear • Ausgezeichnete mündliche und schriftliche Kommunikationsfähigkeiten in Deutsch und Englisch • Teamfähigkeit und Fähigkeit zur Zusammenarbeit mit IT-Team und anderen Abteilungen • Proaktive Problemlösungsfähigkeit, auch in stressigen Situationen
🏖️ Benefits
• Langfristige Perspektive in einem modernen, innovativen Unternehmen • Remote-first mit maximaler Flexibilität für deinen Alltag und hohe Work-Life-Balance • Flache Hierarchien und kurze Entscheidungswege • Stetige Weiterbildungsmöglichkeiten • Gesundheitsprogramm zur Förderung deiner Gesundheit • Verschiedene nachhaltige Mitarbeiterrabatte mit FutureBens • Dynamisches Team mit herzlichem Umgang und großem Spirit • Eingebunden in die Prozesse und Belange des Unternehmens • Chance auf mitwirken an innovativer Software-Lösung mit Wachstumspotenzial
Apply NowSimilar Jobs
February 28
As a Customer Support Manager at a SaaS company, you'll assist clients in optimizing their utilization of the platform.
February 27
Tomorrow
51 - 200
Join Tomorrow as a Customer Service Representative, supporting customer inquiries for sustainable finance.
February 26
xalution group GmbH
51 - 200
Join xalution as a Consultant in Customer Care for Microsoft Dynamics 365. Support clients with ERP solutions and enhance service quality.
February 22
Handle customer service inquiries for Onepage GmbH, a SaaS startup focused on website solutions.
February 22
Join our Customer Support team as a Customer Support Agent for a leading iGaming company.
Discover 100,000+ Remote Jobs!
Wall of Love
Frequently asked questions
We use powerful scraping tech to scan the internet for thousands of remote jobs daily. It operates 24/7 and costs us to operate, so we charge for access to keep the site running.
Of course! You can cancel your subscription at any time with no hidden fees or penalties. Once canceled, you’ll still have access until the end of your current billing period.
Other job boards only have jobs from companies that pay to post. This means that you miss out on jobs from companies that don't want to pay. On the other hand, Remote Rocketship scrapes the internet for jobs and doesn't accept payments from companies. This means we have thousands more jobs!
New jobs are constantly being posted. We check each company website every day to ensure we have the most up-to-date job listings.
Yes! We’re always looking to expand our listings and appreciate any suggestions from our community. Just send an email to Lior@remoterocketship.com. I read every request.
Remote Rocketship is a solo project by me, Lior Neu-ner. I built this website for my wife when she was looking for a job! She was having a hard time finding remote jobs, so I decided to build her a tool that would search the internet for her.