OneSource Virtual
OneSource Virtual is a leading provider of business process as a service (BPaaS) solutions tailored for Workday customers. They specialize in automating administrative tasks related to payroll, benefits administration, and finance & accounting services. With a strong focus on accuracy and proactive support, OneSource Virtual helps organizations maximize their Workday investment, enabling them to reclaim internal resources and streamline processes through expert services and innovative technology.
Human Resource Outsourcing • Human Capital Management • Cloud Sourcing • Workday Services • BPaaS
Payroll Specialist II
January 6
OneSource Virtual
OneSource Virtual is a leading provider of business process as a service (BPaaS) solutions tailored for Workday customers. They specialize in automating administrative tasks related to payroll, benefits administration, and finance & accounting services. With a strong focus on accuracy and proactive support, OneSource Virtual helps organizations maximize their Workday investment, enabling them to reclaim internal resources and streamline processes through expert services and innovative technology.
Human Resource Outsourcing • Human Capital Management • Cloud Sourcing • Workday Services • BPaaS
📋 Description
• Manage multiple customers with various deadlines in a fast-paced work environment • Act as named Specialist for Managed Payroll and Payroll Administrative customers • Manage and respond to cases daily to ensure service level agreements and high client satisfaction levels are being met • Troubleshoot quarter and year-end audit reports and make recommendations to customers • Maintain payroll services support documentation
🎯 Requirements
• Associates degree or higher preferred • 3+ years of Payroll experience involving end-to-end processing, research, payroll logic, and troubleshooting • 3+ years of Customer Experience, or proven skills to operate at this experience level • Advanced Proficiency with Microsoft Word and Excel • Strong understanding of Payroll Taxes, intermediate Payroll configuration and Payroll Compliance • Multi-jurisdiction tax, Payroll Year End, and W-2 Support and Adjustments experience • Strong written and verbal communication skills
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