Corporate Trainer - Mortgage Operations

5 days ago

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International Luxury Hotel Association

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International Luxury Hotel Association is a global organization that serves the luxury hotel sector by promoting best practices, sustainability, and innovation in hospitality. It provides resources, networking opportunities, and educational programs to elevate the standard of luxury hospitality worldwide, fostering collaboration among industry stakeholders and encouraging a commitment to excellence.

Hospitality association • luxury hotel association

11 - 50 employees

Founded 2012

🤝 B2B

📋 Description

• Reporting to the Director of Corporate Training, responsible for executing training programs at PHH Mortgage • Develop and train new hires and refreshers, focusing on onboarding training for underwriters and operations staff • Create effective training programs for all Lending functions within the organization • Deliver new employee onboarding for underwriters, processors, and closers • Monitor and evaluate training programs for effectiveness • Deliver ongoing training for employee growth with a focus on product/process/soft skills

🎯 Requirements

• 5+ years of training and/or education experience • 3+ years of work experience as an underwriter and/or operations trainer in the mortgage industry • Proficiency in one on one and group coaching and training • High energy and engaging training style • Proficiency working collaboratively with leaders in various departments to provide support while not managing team members • Excellent written and verbal communication skills • Ability to manage priorities • Versatility, flexibility and a willingness to work within constantly changing priorities with enthusiasm • Proficiency in Microsoft Office, specifically Excel, Outlook and Power Point and online training software applications • Ability to leverage technology to increase efficiencies and cost savings • Must possess good judgment, leadership and business skills • Ability to be a creative, flexible and innovative team player • Ability to travel to other sites to conduct onsite training sessions as well as conduct trainings through the remote mode like Teams/Over the Phone

🏖️ Benefits

• Comprehensive benefits package including medical, dental, and vision • Up to 3% match on 401(k) contributions • Generous paid time off • Company-paid life, accident, and disability coverage • Programs for mental, physical, and financial wellness